ガイア ホテル テルナテ(Gaia Hotel Ternate)

The room is clean but the room is small

Room is clean and has modern look. Attention from the staff is great. Breakfast is delicious.

Hotelnya bagus. Pelayanan ramah, hotel cukup bersih. Nice for business trip

Hotelnya nyaman, kebersihan oke, fasilitas lengkap, worth it buat jadi destinasi penginapan

Dekat masjid raya. Mau jamaah shalat tinggal jalan kaki. Mau perlu apa saja gampang, karena dekat mall, ATM, tempat makan. Nyaman banget di sini.

房間很大，服務很周到，很推薦。

I stayed at the superior room with king size bed. The room was small with simple design but comfort enough and clean. Checked in was easy. Staffs were friendly and helpfull. Breakfast also good. There were many stores and restaurants near the hotel.

I reserved 4 nights premium room ~ this hotel equivalence to motel 6 but most expensive in town. Got at 2nd fl smells very bad then got to my room, there is no table, no closet to put your clothes not to mention only 2hangers hanging by the window. Comes to showers, flood all over the room due to no lines between bathroom and bedroom. AC? didn’t get cool at all especially when the sun hit the window, good luck, I complained at front desk and being told already fixed but still as is. Could not stay here anymore after 2nights I checked out moved to a different hotel and asking to get my 2nights refund, hotel refused to give my $$back being told Orbitz should dealt with me and refused to give me an invoice for an early checkout. Find out from the employee, the reason it was smell bad upstairs due to flood under the carpets every time when it’s rain. Im asking Orbitz to refund my 2nights! Very BAD experience at this place!