فندق جميل ، موقع ممتاز في قلب السنتر ، طاقم العمل ودود ومتعاون جداً شكراً لكم جميعا
翻訳
ゲスト
宿泊時期: 2023年7月
ファミリー
10/10
とても素晴らしい
投稿日: 2023年8月23日
街の中心部にあり、Chamonix駅、Aiguille du Midiケーブルカー乗り場、ル ブレヴァン ケーブルカー乗り場にも近い。このホテルには、レストランがないが、周囲には、フレンチ、イタリアン、中華、スイス料理の店が立ち並び、夕食には困らない。ただし、ミシュランガイドに掲載されている有名レストランには、予約が必要で、気楽に訪れて断られた。ベッド、寝具は清潔で快適。バスタブ、洗面もよく磨かれていた。バスタブのハンドシャワーの根本から、水漏れがある。ビデについては、湯と水が混ざらず、左端が極端に熱い為、使用出来なかった。スパは、ジャグージ、サウナ、プールともに、1日の疲れを癒してくれた。朝食開始時間は、7時30分からだが、都合に合わせて、7時から開始してもらい、とても助かった。食べ物も豊富で、美味しかった。
244tabethad
宿泊時期: 2025年3月
夫婦・カップル
4.0/10
投稿日: 2025年4月9日
I’m beginning this with a disclaimer that we booked this through Amex Travel. In France; it seems it shows up as being booked through *******. Any seasoned traveler knows this can mean difficulty in your travel due to their policies. We had a very difficult time finding this hotel when we were driving in. I don’t think we received the initial email that the hotel sends prior to arrival due to booking through Amex travel. We called and it took quite some time, but we finally found the little sign and the parking garage. Francesca did everything in her power to ensure we found the hotel including walking out in the cold and guiding us into the garage as she learned we were trying to be on time for a massage appointment. She quickly had someone gather our luggage and whisked us away to tell us all the important notes. Throughout our stay, she did our best to address the adversity we faced. The room was beautiful and the hotel is truly in the center of town near all restaurants. This seems good until you had an experience like we had. We returned to our room around 10pm and planned to have a restful night to be ready for our paragliding the next day. This was FAR from what happened. Being in the center of town means hearing ALL the people leave the bars. I initially called the reception around 12:15pm to ask if this was normal. The reception explained it was Thursday night, so this usually calmed down around 1:00am and he apologized. I again called at 2:00am because the noise CONTINUED and the reception said the police didn’t come and there was nothing that could be done about the noise. The last screen shot I took on my phone to properly notate how late it was that we couldn’t fall asleep due to noise was 3:15am. The next morning, we slept too late to have breakfast (again getting around 6 hours of sleep). The reception listened to our concerns but told us there was nothing they could do, they couldn’t move us as the hotel was fully booked. We were provided a set of earplugs and wished good luck for the coming night. Moving on to the second night, the noise wasn’t quite as bad but still loud. We stayed in Paris and it wasn’t as loud as it was in Chamonix. Essentially we were comped our parking fee and 2 beers. Truthfully, this doesn’t compensate for not resting 2 nights in a row in a 5 star hotel. This was THE hotel I was excited about for our trip. This was THE hotel I splurged on. This was THE place I was the most excited about for our trip and it turned out to be the worst stay. I am not an old person just being ornery. I am 29 years old, so when I say it was loud, I know I’m not exaggerating. If you want to REST during your stay, pick another location to stay at for $500/night or either require that they reserve your room for the river side of the hotel and it will hopefully be more quiet. When we return to Chamonix, we won’t stay here.
翻訳
ゲスト
宿泊時期: 2025年9月
その他
10/10
とても素晴らしい
投稿日: 2025年10月4日
From the moment of arrival, the staff were incredibly friendly and helpful. They assisted us with clear information about what activities we could achieve during our stay, and even booked some of them for us. The only downside was we found the instructions a little difficult to get to the car park but from then on our visit was a breeze. I highly recommend.
翻訳
ゲスト
宿泊時期: 2025年9月
その他
10/10
とても素晴らしい
投稿日: 2025年10月3日
First of the location is at the center with every thing around the lobby is so cousy and classy and one side on the center and the ither side in the river . The staff were so friendly and caring and they do provide excellent local recommendations. And the room is so nice and easily get 5 stars
翻訳
ゲスト
宿泊時期: 2025年8月
その他
8.0/10
とても良い
投稿日: 2025年9月14日
The Grand Hotel is located on the main pedestrian street of Chamonix. It is a beautiful building from another era. I spend two nights there after hiking the Tour De Mt. Blanc. My room was very beautiful overlooking the river and mountains. At night, I slept to the sound of rushing water. Staff were multilingual and very helpful. I have no significant complaints.
翻訳
JCMB12
宿泊時期: 2024年12月
ファミリー
10/10
とても素晴らしい
投稿日: 2025年1月23日
Where to begin other than we had a fabulous stay here. That was because the stay was incredibly helpful and friendly. We planned a ski holiday, which worked out since there is a sport shop across the street where you can rent your equipment. Unfortunately, the weather wasn't totally cooperative and we found ourselves doing other things, such as a trip to Courmayeur in Italy. The staff were helpful in arranging that trip. The hotel itself is fabulous. It's located in the centre of Chamonix. Our room had a great view of the mountains and L'Arve, the river that flows through Chamonix. Our daughters had a very nice room next to ours. Hint for skiiers. There is a stairway next to the BNP Paribas where you can access the ski equipment room. Also, there is an alley next to Cheverny and across from Swarovski that will get you to the bus stop for the shuttles to the Ski areas. Also, giver Génépi a try. It's the local liqueur and they have it in the lounge. Nothing like sipping that in the evening after a day on the pistes.
翻訳
Mike D
宿泊時期: 2025年5月
ファミリー
10/10
とても素晴らしい
投稿日: 2025年6月17日
Great hotel right in the middle of all the action in Chamonix. The hotel and rooms are clean, facility is well maintained, staff is very friendly and helpful, and great pool/spa amenities. We thoroughly enjoyed our time here and would recommend it to those visiting Chamonix. The rooms are small, but this is pretty standard in Europe. It didn’t detract from our experience one bit.
翻訳
ホテルからの返信: Dear Guest, Thank you for your great review ! We're so glad to read you had a positive experience with us. We hope we'll have the pleasure of welcoming you back in the near future.
ゲスト
宿泊時期: 2025年4月
その他
10/10
とても素晴らしい
投稿日: 2025年5月7日
The hotel is conveniently located near shops and restaurants, and walking distance to the tram. The staff was amazing in every way. They were attentive, friendly, helpful, even ordering flowers and champagne for my birthday and arranging a car for transportation upon our departure.
翻訳
Luke P
宿泊時期: 2025年3月
夫婦・カップル
10/10
とても素晴らしい
投稿日: 2025年4月3日
Very happy! We stayed for just two nights in March 2025, on a quick stopover between big-city destinations. We had been to Chamonix previously in the summer, and were keen to see it during the snow season. The hotel is in a great location, in the hub of the dining and retail parts of the town, and within easy (albeit uphill in the case of the Brevent lift) walk of both the town's cable car stations. We had a Mont Blanc room, which had a balcony looking out over the Arve river and a sensational view of the mountains. Staff were very friendly, multi-lingual and accommodating. Will definitely be back!
翻訳
ホテルからの返信: Dear Guests, We highly appreciate your feedback and are delighted to know you enjoyed your short vacation! It was our pleasure to provide you with a pleasant stay, and your kind comments about our service are appreciated by every member of our team. We are looking forward to welcoming you back again soon!
pretethomas
宿泊時期: 2025年2月
一人旅
10/10
とても素晴らしい
投稿日: 2025年3月31日
Great trip to Chamonix. The hotel was outstanding - rooms well detailed, location to skiing was excellent, staff was very very helpful and friendly - driver was available to get the maximum time on the slopes - highly recommend staying here! Frenchie was an great host!
翻訳
Brad P
宿泊時期: 2024年8月
夫婦・カップル
10/10
とても素晴らしい
投稿日: 2024年9月24日
We started our 12 day French Alps trip in Chamonix at this lovely hotel. The location is ideal for anything you want to do in the area. What stands out is the amazing front desk staff - each of them was more like a top notch concierge. They got to know is and helped craft some very unique experiences that we would have never figured out on our own.
翻訳
ホテルからの返信: Dear Brad P, Thank you very much for taking the time to share this wonderful feedback! We are very happy that you enjoyed every aspect of your stay with us and it is a true delight to know that our front desk staff was amazingly helpful and really stood out to you. Our teams are dedicated to providing excellent service and advice on a daily basis, and your recognition is their best reward. We really hope to have the pleasure of welcoming you back for your next trip to the French Alps. In the meantime, we stay at your disposal. Best regards, Grand Hôtel des Alpes
Mobile682859
宿泊時期: 2025年2月
ファミリー
10/10
とても素晴らしい
投稿日: 2025年3月25日
From the moment we entered, it was perfect. The staff, the room, the decor, the cleanliness. The breakfast was excellent and the staff in the breakfast room was polite, personable and discreet. The afternoon tea actually goes all night, snacks constantly on the lobby table. More than helpful front desk, always making sure we knew exactly what we trying to do. We will certainly be back this summer.
翻訳
ホテルからの返信: Dear Guests, How can we ever thank you for such a wonderful review? Maybe by trying to do even better this summer if we'll have the pleasure to welcoming you back! Best regards from all our staff
ゲスト
宿泊時期: 2025年2月
一人旅
10/10
とても素晴らしい
投稿日: 2025年3月21日
Hotel fine, but hospitality of staff is what’s most exceptional. Alejandra handled my checkin and she was wonderfully kind and helpful. Juan, who helped me with my luggage and gave me great tips for the area was extremely nice too. Location in center of town super convenient as well.