When I arrived at breakfast, and saw that the buffet was almost out of products, I had to go to the kitchen door to order the products. There was only one employee to take care of everything, there was no cheese, bread, cold meat, even coffee in the machine and more... A lousy service. When I was checking out I informed that given the situation I just wanted to pay for one breakfast, it was agreed with the reception staff that they would inform the General Manager and return the 10 euros breakfast. However, they forced me to pay for the stay and the 2 breakfasts and they never returned the money or sent email that the 2 receptionists the promised. They're not reliable. They weren't trustworthy. I do not recommend the service and after this incident I stopped adding breakfast to all my Accor reserves.
自動翻訳