Days Inn by Wyndham Charleston WV

This is nothing like the pictures! It was really creepy looking and at first we didn't want to get out of the car. The outside was run down. The room access was outside in a courtyard. The room was a lot smaller than the photos and had an awful smell. We left and got a room at the hotel across the street. I tried to get a refund and the hotel said I had to get it from Trip com. They told me they already paid the hotel and I would have to get my refund from them. I will never book through Trip.com again.

The clerk was unprofessional. Made a rude comment about us interrupting her smoke break. That smells like POT.

Enjoyed the stay. Staff was nice.

very friendly and work with all needs you might have

Excellent hotel

The fridge did not keep anything cold and had an awful smell. The bathtub had black mold in the grout.

Hotel is dirty, sheets were unclean, pillowcases and towels had stains. Check in clerk was lazy and unprofessional. Hotel felt unsafe.

Just needs a bit more cleaning in and out of the room. Mainly my floors and furniture. I always still leave a tip for housekeeping!

the property outside is NOT like the picture shown on the web; it looks run down and you seriously wonder if you want to leave your car outside; the area is not the best safe looking. The hotel is under remodeling and boy! did we get a wonderful surprise with the room: clean, updated, great bed lots of space; It still has ways to go but it was reasonably priced. If I had been alone I woulnt have stayed there.