レジデンス・イン・シャーロッツビル・ダウンタウン(Residence Inn Charlottesville Downtown)

ห้องพักดี สะอาด ใกล้ downtown เยี่ยมครับ

位置還可以，早餐好吃！停車方便，就是房間沙發有點舊

Lamp shade was torn, not replaced while we were there, sheet was soiled and very thin, staff was OK

Manager getting upset when pointing out flaws in the rooms in spite of communicating it in the most polite way possible. They offered a room in which the smell of food was quite unpleasant to say the least and where fresh stains were all over the couch in particular. Instead of getting apologies by pointing it out, she was clearly annoyed which frankly made me uneasy. We ended up in a normal 1 bed room with my family of 4 and no reimbursement for the price difference was offered. We still enjoyed our time since Charlottesville and its surroundings is very pleasant. We were a bit squeezed in the room but at least it was clean.

Wonderful hotel, spacious rooms, friendly staff, great location, I will stay here again and again.

Stay was wonderful. Hotel is very nice, clean & comfortable & in a great location. The only disappointment was the items requested upon booking (& noted on my reservation upon check in) were not taken care of & a call to housekeeping was still necessary.

Our front desk check-in assistant was exceptional. She was courteous, polite, and genuinely friendly. Answering our questions after what I'm sure was a long and difficult day. Much appreciated.

The gentlemen at the desk Saturday early morning saw that I was stressed that the coffee pot was empty in the lobby. By the time I pulled my car around (5 minutes...) to pick up my family, he had it refilled. Appreciate the little things and the attentiveness of this front desk staff!

Good value for money. Clean, big rooms. Friendly staff. Newly updated bathroom. Only negative: Sofabed a bit worn down and not comfortable. All in all, a good choice in Charlottesville.