- Had to wait an hour to check-in despite arriving at 2pm.
- Communication could have been better improved, especially with regards to informing guests about breakfast timings and also issuing of breakfast vouchers.
- Most service staff were always ready to help with a big smile on their faces. They were very helpful with the laundry though my socks were lost… twice.
- Room was as pictured. Very aesthetic hotel and really beautiful in the midst of the city.
- Room not entirely soundproof. Despite requesting for a quiet room twice prior to my arrival, and a staff member saying ok over the phone, when I arrived, the staff told me that there was only one room for the room typed I book, and it faced the street so traffic could be heard. More importantly, as the room was above the kitchen, we woke up to loud sounds early in the morning around 7am each day.
自動翻訳