Gran Melia Chengdu

中秋節預訂了兩晚，給了一間很舒服的套房。難得趕上成都的好天氣，在卧室的椅子上看書不要太舒服。 盛仕紅閣雖然現在不提供早餐了，但是客人比較少，服務依舊很棒，感謝Luck小姐姐和Vivien小姐姐！

酒店環境優美服務温馨，正值中秋佳節，雖在異鄉但給了遊子歸家的感覺！早餐豐富美味，贈送的優惠券超值，這裏要感謝辦理入住的小姐姐給我耐心的講解優惠券的使用方法，還幫我規劃怎麼使用，以及推薦相應的餐廳。體驗了西班牙餐廳和客房送餐服務，為旅程增添了亮點！

酒店很大 綠化很好 服務人員都很盡職敬業 特別是Dylan和Ryan服務熱情周到 讓整個入住體驗提升不少 酒店的親子設施很好 有室內和室外兩個部分 還提供小朋友的洗護套裝、浴袍、拖鞋，適合帶小朋友來度假 是一次愉快的入住

環境很好，一片安靜詳和。。。。。酒店被錦城湖環繞，傍晚漫步湖邊，觀看賽龍舟試練，聽着振奮人心的號子聲，湖的一圈開滿各色小花朵朵。。。挺愜意的，有機會還來~~~~ PS：特別點評幾點： 1、酒店管理科學、嚴謹、到位，特別點贊酒店服務人員小柯，待人熱情有耐心，周到細緻的服務給我們留下了深刻的印象。。。 2、謝謝酒店精心為我家小寶贈送的小熊貓公仔哦，孩子很是喜歡，點贊點贊！ 3、酒店的西餐廳，美食點贊~\（≧▽≦）/~（等想起來拍時已解決了絕大部分） 4、特別推薦酒店的粽子，好吃吃吃~~~~~~\（≧▽≦）/~

Simply immaculate service, extremely spacious clean and well kept rooms. We stayed for a week and used the gym, swimming pool, breakfast and dinner at the restaurant, walked around the lake after dinner. Very pleased with our stay, will not hesitate to stay again.

1. Service - was very good all round from housekeeping to F & B , concierge and front desk/ reception. 2.Facilities - the swimming pool and changing rooms were clean and well maintained. Did not use the steam and sauna rooms. 3. The food could have been more tasty and not hot or kept hot. The variety of food for the breakfast buffet was a good spread. The Chinese Restaurant was ok but lacked options for smaller parties/single diner. All day menu at the cafe did not have many dishes offered on the menu such as char koay teow, Thai food etc. 4. The whole hotel may appear to be spread out from the photos but as a resident, I happily found out that all the buildings were all seamlessly connected and within short walking distances from each other.. 5.I found the front office managers namely Nancy, Karry and Vivien to be excellent service providers who went out of their way to assist me in booking tickets, advising on attractions such as the Panda Research Center and booking taxis for me and my wife. They really made my stay in Chengdu very enjoyable!

Never stayed at any Gran Melia hotels before so wanted to give it a shot for its high reputation. One word. Exceptional. The hotel is so beautiful and stunning with smell of osmanthus tree as soon as you walk out. Room is new, clean and full of amenities. With nice balcony area. Bed is the most comfortable bed I’ve ever slept on having stayed at so many 5 star hotels all around the world. Amazing! Service is top tier. The staff is so polite and welcoming to attend to your needs. One of the best service I’ve ever received. On mid autumn festival they gave mooncakes for free too! Food is delicious too. Lots of options with 3 restaurants for you to choose from. On my way to the airport I left a shirt in the closet and they offered to send it back to me for free! Such amazing service I will definitely be coming back here again and again! Thank you gran melia for your amazing hospitality and kind actions!

Absolutely stunning experience at Gran Melia Hotel in Chengdu! From the moment we arrived, the staff's warm welcome and impeccable service made us feel like royalty. The luxurious and well-appointed rooms provided a perfect blend of comfort and elegance. The hotel's facilities, including the spa and fitness center, were top-notch and added to our relaxation. Dining at their restaurants was a culinary delight, offering a variety of delectable dishes that catered to different palates. The central location of the hotel made it convenient for us to explore the city's attractions. Without a doubt, Gran Melia Hotel exceeded our expectations and made our stay in Chengdu truly unforgettable. We can't wait to return for another exceptional stay!

Lovely hotel, very attentive staff, beautiful location. Perfect for a single like me.