トラベロッジ バイ ウィンダム シャイアン(Travelodge by Wyndham Cheyenne)

Everything was excellent. Check-in was easy and pleasant. Room was wonderful. Location was wonderful, near lots of shops, restaurants, and services. It was easy to get downtown. The 24-hour diner is cute, and...24-hours!

place was kind of old and beat down. the downstairs common area has a stink of microwaved/ burnt hamburger...

We checked in late (10pm) and it seems someone just stayed in the bedroom because the trashcan wasn’t empty and the bedding seems like someone just left.

The bed was just a bit firmer than I have at home, so just a very minor thing! But, I still got a good nights rest.

The front desk clerk was rude and argumentative from the outset. He would only issue one key for the two of us which was most inconvenient for our stay. This is a Wyndham property. I expect better. The other staff were exceptionally helpful and friendly. The room was clean as long as you didn't look under the bed. The room was not well lit. There are no luggage carts. The fan in the bathroom was noisy and as such we couldn't leave the light on to find the bathroom in the dark at night. The curb outside the door needs painted yellow where the ramp ends. My wife fell and injured her knee and possibly her back because she didn't see where the curb began and the ramp ended.

We got in a couple hours early and tried to check in. The greeting I recieved from fellow at the diner was a very curt "Can i help you". No smile, no hello just a snotty attitude. We didn't know that check in was at 4 instead of 2 as we've found at most other lodging. I asked to check in and the kid looked at his computer screen and in the same rude tone said "No, you can't check in till 4". I asked if we could have an early check-in and received a very fast "No"! Not a "Sorry, no" or "let me see if a room is available, sorry, no", just a fast, arrogant and emphatic "No"! We did check in at 4 on the dot and found the floors to be gritty...we wore our flip flops around the room. The sheets had a habit of scrunching up and coming loose which made for a poor nights sleep. There was no coffee or cups to be had in our room or in the entrance area where the railroad employees hung out. I guess for the price we paid, we were expected to purchase coffe from the diner where we checked in. Needless to say, Travelodge ain't what it used to be years ago! Next time, we'll spend a few dollars more as our friends did and stay at Little America. The staff there treated our friends with smiles, the room was very clean, and there was coffee in the room and the restaurant as well as many other amenities.

They only provided water for their guests. Not even coffee or a free continental breakfast. No fitness, laundry or other amenities.Front desk staff was very rude＜ Housekeeper were nicer and more helpful. Limited dinning and no guest discount for purchasing food there

I stayed in 3 properties that were Travel Lodge on my trip. I chose them because of the Wyndham name. They were run down, skimped on everything, and this one didn't even provide any breakfast foods. We ate at the diner where we checked in and out and they could have offered a discount.

You actually check in at the diner next door, not really handicap accessible easily. Hairs In shower, uncomfortable mattress.