バーチウッド イン(Birchwood Inn)

The cleaning lady/front desk lady was a total DELIGHT. Yes, the property is in the older site. However, it was perfect for my daughter and I and we woukf absolutely come again

We arrived around 5 pm and was surprised the office door to check in was locked. You had to call a number and we were informed that our key was in the mailbox outside the door. The room itself was very nice although slightly musty smelling. It was spacious, with new flooring, nice paint job, clean white bed linens and towel. The locate There was also a fridge, microwave, and coffee maker. I thought there was supposed to be a hair dryer but wasn’t. Luckily, you could get one from the from office. With the exception of the beds I’d have to say that the bathroom and other furniture was pretty dated. Also, the toilet bowl wasn’t cleaned. They need a new bathroom floor too. Although I had some minor complaints, the room was very comfortable as were the beds. I would definitely recommend the hotel to others and would go back myself. The location was great too.

An easy overnight stay at a very reasonable price. Room was comfy and clean. Didn’t encounter any staff in person, self check in and out, but phone contact was ver efficient.

I like the property because it is quiet , safe but close enough to enjoy anything on the islands that you would want to do during your trip

Pros: it is very quiet and the staff are incredibly kind, welcoming, patient, and helpful people. The mattress was good, I have lower back ache and this was firm and no issues. Cons: the rooms need a lot of work, and I mean A LOT. The first room had a window that wouldn't lock so we changed rooms. The second room had a door with a small gap at the top. It didn't hold heat well and the sheets are thin, no warmth at all. The shower head had multiple issues, struggling to properly work. The water smelled of rust. There were dead flies everywhere. Also, the first room smelled like someone definitely lived in it for a while and was a heavy smoker. I am all about saving money but there's no way I would stay there again.

The staff was friendly and flexible. My girlfriend and I arrived late at night and we had no problems getting checked in promptly. We also asked for a late checkout and had no issues. All in all, our interactions with the team were nothing but positive.

Check-in was different then I remember. This time I had to make a phone call to get someone to come and check me in. We ran out of toilet paper 1st day and was told their truck never showed up. So my husband and I just when to the store and picked some up. Very quiet area

Kind and helpful concierge unfortunately does not outweigh the mediocrity of the property. Dont be tempted by the proximity to the fairgrounds. There are other properties at similar price points. Our room smelled of must, there was no shower curtain, rust was in abundance, and the mattress sagged splendidly. Everywhere are little notes warning you not to plug in too many things or flip channels incorrectly, otherwise the whole house of cards will tumble.