ザ バンタン ティー ルームズ & ゲスト ハウス(Bantam Tea Rooms)

私たちは地元民なので、バンタムにはよく行きますが、今日のサービスのレベル、またはサービスの欠如を考えると、もうお金を払う気はありません。これは食べ物について悪いことを言っているわけではありません...食べ物はいつも豪華で、ショーウィンドウには常にたくさんのケーキが並んでいます。最年長のウェイトレスは、マネージャーかオーナーだと思いますが、実際に顧客と話をしなければならないことに本当にうんざりしているようで、すべてが面倒に思えます。余談ですが、注文はテーブルで取るので、支払いもテーブルでできると良いと思います。ノエルははるかにフレンドリーで、キャンプデンコーヒーの食べ物は素晴らしいです...将来的には別の場所を訪れるつもりです。

Our Nankin double was upstairs of the tearoom, with a fine view the Market Hall across High St. The room was simple, but comfortable and very clean. Though the town was very quiet at night, the odd vehicle at an odd hour was possible. White noise did the trick for our light sleeper. Parking in the rear was easy once navigated. Check-in and -out was in the tearoom. Breakfast was good, ordered off a menu. The village and nearby were super-charming without being overly touristy (like Broadway). Shops, pubs and a nice church all a pleasant stroll away.

Overall not the best experience. If you sit in the courtyard then you have to go back inside order and pay, and wait by the computer for someone to become available. Whilst perusing the menu, I asked the waitress what cakes are on available l, she said look yourself there by the window - there’s too many to say….. another trip back inside. Nothing extraordinary, nice cake but lacks the customer service and welcoming ambiance other tea rooms have. Disappointing.

We arrived at 10.30 on Saturday morning and asked for a seat in the outside area. We were advised that we would need to place our order indoors, pay and the coffees would be brought to us. After a 20 minute wait, we went inside and asked how much longer we would have to wait. They apparently had no record of our order and advised it would be prepared immediately. Some 30 minutes after our original order, the coffee arrived. No apology for the long wait and no interaction at all from the staff. Terrible service and can only wonder how much worse it gets when they are busy.

Lovely coffee shop friendly staff great cakes. What more would you need? Oh apparently my review has to be at least 200 letters. I can’t think of anything else to say just that if you are in Chipping Campden don’t faff about if you want a coffee this is the place to be 😀

We stopped here for tea and cakes on a rainy morning, and were delighted with both. I had the Bakewell tart, and it was the best I’d had in a long time. Lots of cherries in the base jam, topped by light almond sponge. The ambiance in such an old building is lovely, and the service was swift and friendly. Definitely somewhere to visit again.

From the outside the tearoom looks attractive, so we entered and were seated and given menus straight away. We sat and watched numerous others be seated while we waited to be served, but we weren’t. Even though sitting in the centre of the cafe. We couldn’t even make eye contact with anyone to ask for service. Completely ignored. We waited approx 20 mins and walked out. I’m pleased I didn’t hand over my money, they are so undeserving, from reading other reviews I see we aren’t alone.

Visited 3 days ago then again today with friends. It was extremely busy on both days but the staff were friendly, efficient and very switched on and so organised. Food was very good service great. Would highly recommend this tearoom. As we were going in there was a small queue the couple coming out said it's worth the wait so they were happy customers to.

We had a lovely spacious room at the top of the stairs, under the eaves. The staff were welcoming and friendly. Breakfast was delicious.