The room is clean, but the reception service is not very good. Stayed two nights, booked online. and will stay another night Went down to the reception and asked to stay longer and would pay cash. The reception told me to go reserve online myself. I was confused. If we were going to reserve online, why would we go down and reserve at the reception?
We stayed for three nights at the Tide at the end of October/beginning of November 2022. Very pleasant staff at the door and desk. We got in the last spa treatment before the spa closed (we're guessing for a renovation). Nothing on their website mentioned the closing, however. As we had just arrived from the US, it was perfect. The little cafe, was really fantastic, a neat surf beach vibe, staff and seating area decorated appropriately scary for Halloween, with special menu. Breakfast buffet, in the Fusion Restaurant, was excellent, with chefs ready to cook your eggs to order. You can sit outside in the very pleasant courtyard. Although we were in a very nice location, the room and bath definitely showed their age, and need a complete update. Serious lack of hooks storage, and power plugs. The outlet in the bathroom didn't work, but they came to fix it right away. The swimming pool was great, an oasis from the busy street. There was no response from the hotel on email before our stay, but everything was very pleasant.
Bbloo46In terms of value, this represents the best value for a 2 bedroom apartment. However the location is quite a distance from main beach area. Not recommend if you do not have your own transport. There was a little confusion during check in as well. As there are 2 buildings and it took me quite a while to check in as the guard was not informed there were guests checking in.
JJosephThe room was fit for my travel needs with my friend, who had his own room. Everything was fairly clean, there were some amenities, and free parking, although there's not much going on in this area - if you don't have a vehicle you will rely on grab. Luckily we had motorbikes. The staff were quite friendly and the checkout was smooth enough.