ザ ハートウッド ホール ホテル バイ グリーン キング インズ(Hartwood Hall by Greene King Inns)

Check in is in the service area of the pub and the bar man was very polite and helpful. This was a v last minute booking and so didn’t have much options, with the inn only having one single room remaining. The room was v small with a single bed. Everything was very simple, and clean. However there was a distinct smell of mould when entering the room. And the mould was apparent in the bathroom. Amenities were also minimal. Not cheap (£80) so did expect a little more for something in this part of town/country.

We stopped off here for a break and a bite to eat on the way to the Lakes. Far better than any motorway services and about two minutes off the motorway at Chorley. Fantastic service. Great prices. Nice surroundings. Good food. What’s not to like? The two of us had coffee and a sharing plate of chicken kebabs. Perfect for what we were looking for and it all came to less than £19. Unbeatable.

Disappointing Stay I booked three rooms on the 9th March 2024 at the Hartwood Hall Hotel. The staff were fantastic - friendly, helpful, and always there when we needed them. The food at the restaurant was also delicious. However, there were a few things that brought our stay down a notch. First, it was frustrating that a lot of the non-alcoholic drink options weren't actually available. They also didn't have decaf coffee, which wasn't ideal. For people who don't take dairy, they couldn't offer any plant-based milk alternatives and for that reason we didn't stay for breakfast. But the biggest issue by far was the housekeeping. Our bathroom bin was overflowing with used sanitary towels. We even mentioned this to the hotel directly, but they never got back to us. Overall, while the service and food were great, the lack of drink choices, the missing decaf coffee and plant-based milk, and especially the unclean room put a damper on our experience. Considering they completely ignored our complaint about the housekeeping, we wouldn't recommend staying here until they address these issues.

Great stay with a beautiful bathroom & excellent shower. Only gripe was breakfast not included when booking. Think hotel stayers have option to discounted breakfast when booking.

Comfortable stay. Noisy but to be expected as you’re on the main road. Room was well-appointed but on the small side; no issues with comfort etc.

The staff were amazing but the room was too hot even the fan didnt cool it and the window was open. I ended up going home but my friend stayed. Which was very much not what we wanted as he travelled a good 1.5h to spend time together. There was no thermostat and i understand its winter and of course you want the room warm but this was over the top warm.

Great 1 night stay. Convenient parking. TIP! Put the hotel name in WAZE, not the actual post code. Post Code takes you on a wild goose chase. Nice “hotel breakfast” - £10.00 for hot & cold. Struggled with toaster, didn’t work well.

We chose this hotel as it is close to a family celebration we were attending. We were two adults iin a double room but there were only enough towels for one, left a message with bar staff to pass on but unfortunately they did not, the following morning we spoke to reception who immediately resolved the problem. However the shower lost pressure and reduced to a single dribble which was tepid. Otherwise our room was clean and comfortable as was the hotel in general. Also recommend the breakfast, so much choice. Would stay again.

Small but cozy room good food in boozer but on a busy road! Staff were very nice