ザ クレルモント ロンドン、チャリング クロス(The Clermont London, Charing Cross)

Actually my first time in london, receptions are friendly, given us a comfortable and tiny room with magnificent views to Trafalgar Square. Free cola , chips and biscuits are great, hoping for living here again. 非常推荐大家住这个酒店，交通便捷，服务好。值得。

非常好，地理位置優越，去哪裡都很方便，周邊很多吃的東西可以選擇，看戲劇，看美術展，去倫敦眼等等都很方便，房間比較小，但是倫敦的酒店就是這樣

Clermont Hotel is housed in a historical building right on top of Charing Cross train station. The hotel interior is quite stylishly designed. The staff were friendly and the room was very clean and comfortable. It is very convenient to get to different parts of London city from here as Charing Cross station has both the tube (local underground train) station as well as the city train which connect to other cities nearby. Trafalgar Square and the National Gallery are both within walking distance and the British Muesum is just a few station stops away. For those who prefer Chinese food, China Town is at Leicester Square station. Highly recommended for those who prefer a nice and conveniently located hotel.

My daughter and I stayed there for five days before Christmas. The hotel location is very good. It’s just about 10 meters away from the tube exit to the hotel gate. We walked to the Southbank and National Gallery in about 15minutes. From the nearest pier, Embarkment Pier, we took the ferry down to the River Thame. It’s quite easy to get to almost every spot. On the first day, we stayed on the first floor in the Wing. It’s another building linked with the main through a bridge. Although the receptionist explained it was far from the underground, I could still hear the metro running down nearby every five minutes very clearly. The room was also not very clean. There was dust on the kettle. I talked to the front desk and they agreed to help us change to another room on the sixth floor from the second day. (Are the receptionists a bit sly or they just not familiar with the condition of their rooms? I was once a customer relationship officer in a hotel and I am quite doubt about it. But anyway, I can understand.) It was quiet on the sixth floor but as you can see in pictures, the back board of our bed was worn and there were some white raw patches. The room is bigger than the one we had in the 1st floor. I found the the whole Wing from the first to the sixth floor looks old. When I booked the hotel, I remember I saw some information about their renovations. Maybe it’s just within the main building. The main building and the guests room hallways are much better than in the Wing. There were shiny Christmas decors everywhere. So I think maybe the price of the room sin the main are higher than those in the Wing? The staff at the cafe were very friendly and nice. The breakfast there was very limited. Especially the quality of the sausages. There were too much flour in them. I loved the beans and smoked salmon. Coffee and breakfast tea were good, but the milk was too watery.

Thoroughly enjoyed our stay at The Clermont. The location is absolutely fantastic and the hotel is only minutes away from Leicester Square, Covent Gardens or Embankment so plenty of places nearby and the underground is right next to the hotel. Staff on the front desk were extremely helpful and we received a complimentary upgrade. The room was amazing, the bed was incredibly comfortable and we had a really good nights sleep. Breakfast was tasty and service excellent We will definitely be returning to The Clermont, and this will be our hotel of choice for any future London trips.

非常滿意，酒店位置很好👍可以步行到白金漢宮等著名景點！

地理位置超級棒，旁邊兩個地鐵站。去倫敦大部分地區極其方便。英國美術館就在眼前。旁邊就是白宮街，由此步行10分鐘就是威斯敏斯特教堂及大本鐘。去大英博物館步行距離大概也是10-15分鐘。離唐人街步行距離7-8分鐘。周邊商場酒店林立。酒店設計很有英國古老的味道。英國行程後幾天我住在瑰麗酒店，如果下次再來會選擇它，其性價比較瑰麗酒店好得多。

Beautiful hotel, great location and staff were fantastic. The main hotel areas look very grand and breakfast was great, but the room we had was very basic and very out of keeping with the rest of the hotel. I’m sure there are nicer rooms with a higher price tag, but our room in isolation was not worth the price.

非常滿意，房間比較大，床也很舒服，洗浴設施也很好。所有服務人員都非常熱情耐心，免費延遲了退房，寄存行李的女士非常熱心，很滿意的入住。有機會還會再選擇入住