The hotel is packed with tourist… the front desk initially give me a double bed even my booking says king bed with sofa. When we are already relaxing in our room after a long drive, someone from maintenance came and fix the design at the top of the headboard. They should be doing this before the guest checked in. Such an inconvenience! When I reported this to the front desk, they said they will check but never came back to me. The next day, I was asking for the help of the lifeguard to open the umbrella but he refused and told me to ask the help of other staff even though the umbrella is just behind him! We stayed to a lot of hotels and this is the first time I’m experiencing this poor service! The only good thing in this hotel is the breakfast and the houskeeping. They are well trained and nicer compared to other departments.
had an amazing stay. had opted for two meals and both were delicious as one can ever have it.
Even got an extension on checkout from Mr. Houssam (front desk).
The location is spectacular specially with rooms having golf course views. However service standards to be enhanced for sure. Service staff members are way too casual but they are well mannered and friendly. Food is also good specially breakfast! Dinner can be little better. Honestly a nice one specially at a pocket friendly budget