Habitat resort Broome has everything you ever need and more. Most importantly the people who run and work at this place have the golden standard of customer service. I booked at the busiest time so I had trouble locking in my tours. I had to change my stay from 7 nights to 6 nights broken up in the middle a couple of times. Jane and Michael were so accommodating and helpful they are the best hosts ever. Bono, who works at the reception, knows everything from what to see to what to eat in Broome. Any restaurants and food she recommended were exceptional and so delicious. So do talk to her and follow her advice. It’s easy to get around from the resort. Broome is a small town as long as you have a car everything is close by. I found the best place to watch the staircase is from the beach behind the resort. However Bono says it depends on the position of the moon.
I would never stay at this hotel again! They put 2 single beds together to make a double bed and they were uneven. My Partner and I had the worst 4 nights sleep we have ever had in our life. When I took my concerns to the staff on the first day I was told that they were fully booked and could not move me. I was offered no compensation or complimentary treatments of any kind. My partner and I had to spend nice couple getaway in 2 single beds! Everyday I had to chase after cleaning staff to ask for new towels and was told that cleaning was not included in my room cost.I have never heard of such a thing at a hotel.
This hotel is in a prime position overlooking the bay. The Tripadviser map in this listing, as seen on my computer at least, shows the wrong position. The hotel is down the end of Weld Street opposite Bedford Park, giving unrestricted views to Roebuck Bay. All the local features are in walking distance as this location is between China Town and the Town Beach and pier. Matso's is nearby and the markets are at the other end of Weld St. It's also just a 20 minute walk to the airport which we did because we did (just backpacks) for a morning flight because we had time. There is a bus stop very near The Conti and the half hourly service takes you through China Town and on to Cable Beach. The Conti itself is a wonderful blend of relaxed efficiency. All staff we met were skilled and friendly. There was no problem that they weren't happy to successfully deal with. We enjoyed the garden atmosphere in the alfresco dining area/pool area/garden area. It just represents Broome rather than what you might get from a modern build. We had two stays there and both rooms were of a high standard and had a private outdoor sitting area overlooking the garden and pool area. It was very relaxing. Overall, it was a great place to stay in Broome.
Stayed at this hotel for just under two weeks in September. The rooms were very clean, and the hotel runs a sustainability provision which is great as who needs their room cleaned every day. We were located just outside one of the pools which made a great morning habit to sit and read a book in quiet with the most amazing views. Also had a member of staff come and give fresh cold water and watermelon totally unexpected. The stunning views of the mangroves, close walking distance to the local town, with bus service right outside the door. All the staff were polite and lovely with a special shout out to housekeeping and reception as being very attentive and nothing being too much. Great hotel would definitely recommend and would definitely stay again. The food was great, good value and extremely tasty. Didn't have many breakfasts but what we had was lovely. In the evening we would sometimes choose from the Mangrove bar menu - the pizzas I would say were a highlight and best I have eaten. Not one to take many photos but attached a few - difficult to capture paradise
This is a nice and mature site compared to others I’ve been too. With maturity though comes the need to modernise the facilities. It would be my only criticism of the site was the quality of the wash room areas. Although big and showers powerful, they were old and stained. I watched a few trailers struggle to get into some spaces too and it wasn’t any where near busy. For some reason they kept putting people all together instead of on the half empty park. Would stay again, useful cafe and shop and close to cable beach. Use Oiii for taxi service though as you’re miles from town.