The suite is very clean and probably new. Staffs are very friendly and helpful. I love the free breakfast being served by Levanti that provides simple breakfast and good coffee. The only downside is that there’s no elevator so if you are carrying large luggage, there’s going to be a bit of climb to your room.
The staff at Rambutan are very friendly and helpful. I felt very welcome. The rooftop, poolside restaurant is fantastic with its excellent and varied selection of dishes and is so popular with the public that I found it necessary to book my favourite table on the balcony looking over the town. The wonderful staff members speak many languages. Flying up solo from the Victorian winter I was dismayed to find myself in a cramped room, looking onto a blank wall, so dark I needed the light on. I had probably ticked 'accessible' which meant all the rooms reached by the lift which all face the blank wall around the pool. I expressed my disappointment to reception and was immediately and gratefully moved to a room, up a flight of stairs but looking down onto the pool and restaurant, as pictured. The rooms are small, filled up with enormous beds so that there is no way to unpack a suitcase. I needed a comfy chair. Rambutan is well within walking distance of the passenger ferry, The Strand, Anzac Park, and the centre of the city, surrounded by restaurants, and just 2 blocks from all the shops.