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I would recommend this hotel if you travel to Verviers or need to travel around. The room are clean, spacious, and well equipment for a normal or business travel. The people working there are kind and responsive to any question. Some room (Level 3 ) might be a bit dark, not enough light and dark red color as painting, to feel comfortable to work but the workaround was to go the bar. And there was not universal adaptor at the reception in case you travel from another country with not EU plug.

剛裝修 有味道

Spent one night in the hotel. What a mistake to book here! Hotel is worn-out, seems that room has not been refreshed for decades. Does not correspond to the pictures advertised. Feels like in being in the 90ies or before. One example: there was only one electricity socket in the room that was not even working. Complained at the reception. Answer: you are not the first to mention it. Breakfast service: no staff around. When looking for them as needed food that corresponds allergies, found both ladies in the backroom having their breakfast instead of being with guests. Spa service: dirty walls (moulds) around. Again, far from what you expect from a hotel that officially holds 4 stars. The owner should look around to see what 4stars mean. This is justs a rip-off as the price was still high, certainly if you consider what you get for your money. So in a nutshell, avoid this hotel if you look for a spa and 4star experience and look for another one that actually delivers on the promises.

Positives. The hotel upon driving up to the entrance all looked lovely and promising of a very good hotel and upon entrance into hotel all looks really uptogether mdern and staff were friendly. The room was ok also great size and smart t.v good job as no channels were working so netflix it was. Bed comfortable pillows axtremely comfortable. Negatives Reataurant was closed for 2days of my stay they advertise great dining here but closed no comunictaion to let me know this very poor. No snack foods or any bite size foods to offer at all extremely poor service here. Breakfast very poor choices of food generally not a great deal of food on offer. Nobody at the bar serving drinks had to ask reception to call someone everytime very poor clearly understaffed.

施設は申し分なく、特にTHERMEにバスローブ姿で直接に行き来できる宿泊客専用のケーブルカーがあるのは快適であった。 しかし、トリップコム経由で前払いしているにも関わらず、チェックイン時にデポジット50ユーロを請求された。ルームサービス等の精算後返金されるとのことであった。しかし、冷蔵庫の中は空だった。　何も追加はないはず。　チェックアウト時、ペイバックされるものと思っていたが、2－3日後にカード会社経由で返金されるとのことであった。しかし、一週間たってもいまだ返金されていない。