Primorskiの人気ホテルを探す

当ホテルはセントコンスタンティンとヘレナで最も特徴的な建物の1つを占めており、ショップやカフェの隣の中心部に位置しています。実際、朝食はホテル自体ではなく地元のカフェで提供されます(ホテルのゲストは何らかの理由で庭で朝食を食べられませんが)。朝食の食べ物は美味しかったです。レセプションは丁寧で、部屋はきれいです。私たちの部屋は小さな側にあり(大きなバルコニーを犠牲に)、シャワーと洗面台は部屋にあり、独立したエンスイートではありません。つまり、あなたはあなたがよく知っている人としか共有できません!;-) ホテルを失望させたいくつかの小さな不満は、部屋にコーヒーマシンとコーヒーポッドがあるにもかかわらず、ゲストは飲み物ごとに請求されるという事実です。ミニバーにはコーヒーを作るためのボトル入りの水(無料または有料)はなく、牛乳や粉ミルクも提供されていません。私たちはレセプションに行っていくつかを頼んだが、彼らはこれを提供していないと言った。シャワージェルシャンプーとミニチュアを単一使用します。鏡の周りの照明が悪い...鏡の隣に吊り下げられた光があるので、化粧をしているのを見ることができません。しかし、アクアハウススパへのアクセスが部屋の価格に含まれているという事実は、これらの刺激を大きな利点と補償します。また、もっと注意を払って予約していたら、部屋は安かったでしょう。たまたま、私たちは短い通知で予約のために高い価格を支払いました。これは私がプリモルスキーのお金の価値についてどう感じたかに影響を与えるかもしれません。

This is one of the most beautiful hotels we've ever stayed at. The room was spacious and modern, the spa was fantastic, and the exterior pools and gardens were equally impressive. Everything was spotless, and we appreciated the attention to cleanliness. We also found the price reasonable, though it was off-season. However, there were several disappointments that took away from the overall experience. Starting with the restaurant: it was crowded, with long queues and very basic food options. At times, the food was even undercooked, which raised health concerns. This made dining stressful rather than enjoyable. Additionally, we noticed some guests were inconsiderate and even smoked in their rooms, causing the hallways to smell unpleasant. At one point, smoke even reached our bathroom from another room, and though we complained to the reception, the only response was to spray an air freshener. This lack of enforcement around the ”no smoking” policy was frustrating, especially for a wellness-oriented hotel. The hotel staff also permitted guests to reserve beach chairs with towels, making it difficult to find seating. This seemed unregulated and added to the sense of disorganization. For children, evening entertainment options were practically non-existent. There is a small playroom, but with limited games, it felt overcrowded and insufficient for the number of children. Furthermore, the cost for charging electric vehicles was the highest we've encountered, making it feel unreasonable. The thermal house nearby was a decent experience, though I recommend bringing your own towels and bathrobes from the hotel. Despite asking prior at the reception, we were told they would be provided there but we found out when getting there that we had to pay extra. Finally, the WiFi was poor, and although there was a Smart TV in the room, it wasn’t connected to the internet, limiting its use. Overall, we don’t plan to return. If management continues to tolerate inconsiderate behavior and doesn’t improve service quality, it risks alienating guests who value a more respectful and pleasant environment.

Отель рекомендуем от всей души. Во первых , чистота выше всех похвал, во вторых, персонал весь очень дружелюбный, мы не зная болгарского языка не чувствовали дискомфорта, все помогали по первой просьбе. В третьих, завтраки оооочень вкусные . И главная фишка, посещение Аква хаус входит в стоимость проживания. Мы с удовольствием проводили там время. Вообщем , с удовольствием вернусь в этот отель. 28.03.24г