I had booked a room by phone for a one day stay on Saturday. The booking was confirmed. On my arrival, the reception said there was no booking. Upon my insistence, the reception suddenly ”discovered” that there was indeed a booking on my name. But they claimed it was for another day. So me and my girlfriend were left without a place to stay on a Saturday night in a city I don't know. Reception was also very rude. In short, maybe you can have a good stay in this hotel, but you should know that they might occasionally cancel your booking without telling you anything about it and saying it's your fault.