Great room! The panoramic view is fantastic, so it's really worth a little higher price. The room is small, but it is laid out SO well. They made use of every square inch. One thing that is slightly different in the room is that you need to put a room key in the control panel as you enter as it controls the power going on. As you leave the room, you take out your room key, and it turns off all the power. Very green idea. You have a control panel at the entry of the room and on one side of the bed. Motorized blackout blinds are so convenient! There is a slide out drawer under the bed, which we were able to put most of our day to day clothes in for both of us. We hung the rest of our clothes in the closet. Really smart layout of the room, taking into consideration every opportunity of the space and how best to use it. The shower control is a learning process, but the top small lever control is the shower head to the left or the rain shower to the right. The middle is off for the shower. Had a couple of days of the cold water from the rain head when I didn'tt get it turned exactly to the middle when turning off the shower 🥶The lower handle is the temperature. There was also a larger mini fridge in the room that we used to keep drinks and snacks in. I have to give a shout-out to Mitch at the front desk! He was so helpful and informative. The housekeeping was also really great! You can turn on an electronic ”do not disturb” or request a room freshening from the control panel by the door in your room. The staff then can see the lit up panels as to who needs which. One thing I was not thrilled with was the corner cafe. The food choices were really overdone and expensive. They had burned croissants that they kept for the week I was there. They also didn't offer to heat the food. There is tea and coffee available, which I did get in the mornings. The hotel, however, is definitely a place where I will go back to EVERY time. It was conveniently located downtown. The lobby had plenty of seating, a pool table, and WiFi. It seemed that people would stop for a coffee at the cafe and sit in the lobby to work on their laptops and meet up with others. The hotel had some games you could borrow and play as well as some drinks in a cooler to buy. They have the restaurant Terre, but we didn't get a chance to go to. We ate at places all over town recommended by Mitch, all were fantastic.
Can't say enough about the front desk staff at this downtown hotel. Very polite and accommodating at check-in and provided a later check-out when our flight back home was delayed by several hours. Christine was very helpful with her suggestions to the various sites in St. John's as well as restaurants. The room was clean, quite spacious and had a lovely view of the harbour. There is a restaurant on-site that serves a great breakfast. Would definitely recommend.
WWander02413587437Amazing hospitality and service! The staff were friendly and mindful. The suites were clean and spacious! Breakfast was delicious and always stocked! Close to the airport and restaurants! Big thanks to Trent for ensuring my room was always so clean and comfortable.
CChris DVery loud and uncomfortable room blankets were scratchy and pillows deflate as soon as you lay down. Wifi requires a Hilton account and then payment otherwise bandwidth is capped and only useful for sending emails. When checking out the agent said no preauthorization was found, I was charged when I checked in, so I was charged twice and no one knows where the money is. Credit card company says it’s on hold with Hilton and Hilton says there’s no such charge/hold. So I’m out money until someone figures out where it went.