The room shown in pictures didn’t match what was offered on site. Very misleading. Took an hour of to and fro to be allocated a different room. The travel voucher never arrived by email, spent $$ on travel first day (shouldn’t have to) and got a travel voucher later after escalating to customer service. Breakfast was fine.
It’s a nice property but a few niggles as above. Must show correct pictures for rooms on advert.
Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.
I stayed at the Swiss Chalet Merlischachen on a friend’s recommendation as I wanted to avoid a touristy location and experience a typical Swiss hotel. This was exactly what I wanted, and it was a wonderful experience. The staff were very friendly and the hotel had a great lawn facing the lake and was very active in the evening. The room was a very small one and had no attached toilets, but was ok for a one-night stay.
Built in 1874, this grand hotel primary serves couch tour groups from around the world. We saw groups from Korea, Germany, and the USA. The rooms were refurbished in 2005 and bathrooms were modern and large. Some of the common areas are getting a bit tired and they were renovating the kitchens when we were there. Miguel mixes great Aperol Spritz and Hugos in the lobby bar. The hotel is a 1 minute walk to the lake front promenade and 10 minutes from old town Lucerne via bus 6 or 8.
慌しい一日の終わりには、Waldhotel by Bürgenstockでおくつろぎください。Waldhotel by Bürgenstockは、エネットビュルゲンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はビュイクス空港から13km、Rigi Kulmから52kmと、便利な立地です。付近のエリアには、フェルゼンヴェーク・ビュルゲンシュトックやハンメチュヴァント・リフト、Bürgenstock viewpointなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。エネットビュルゲンの当施設のお客様は、駐車場をご利用いただけます。エネットビュルゲンのホテルの中でも、Waldhotel by Bürgenstockはそのすばらしい設備で高評価をいただいております。