I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts.
Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food.
Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner.
As a conclusion, if I may give some constructive feedback to hotel manager:
- please consistently and thoroughly clean your rooms when guests leave;
- extended breakfast time to at least 9:30;
- include more variety in the breakfast and make sure quantities are at decent level by 8:00.
We stayed in this house in late October. Location is good, able to get taxi easily. Breakfasts are good, buffet style and delicious. House owner don’t lives there but very responsive and helpful to our queries and requests. He also has a house keeper who lives nearby to handle our needs. We have an enjoyable time staying there. Highly recommended.
An old hotel past its grandeur days. A little expensive for an old facility. Room is big though. Staff don’t work in unity. Front desk and concierge don’t work as a unit. Didn’t see the concierge after the initial check in. Front desk do not know when concierge will come in. Frustrating for guests who need the help of concierge.
Being friendly to guests is not one of the work ethos of all the front desk staffs. Hot baths was good though.
RR.Hanita Ramachandran1. Free Pick-Up from Railway Station
The free pick-up service from the railway station was smooth and incredibly helpful. It made our arrival stress-free and set the tone for the rest of our stay.
2. Room
The room was spacious and impeccably clean, with the added convenience of a heater in the washroom—a definite plus point, especially in colder weather.
3. Hospitality
The owner, Mr. Feng, and his staff, especially Mr. Xia, along with the rest of the team, are gems. They are extremely helpful, and their intention to assist guests is genuine. They provide support with a smile and never show any reluctance. Their efforts made our stay both comfortable and memorable.
4. Assistance and Arrangements
Mr. Feng and his staff went above and beyond to make our trip seamless. They arranged transport to Xue Li Mountain and helped us purchase tickets at a reasonable price. Mr. Feng even accompanied us to a restaurant to introduce us to a new dish, which was a delightful experience. The next day, Mr. Xia helped us buy tickets to Changbai Mountain (Heavenly Lake). He also ensured we were dropped off at the bus station and picked up later, making the process entirely hassle-free.
5. Farewell
This hotel holds a special place in our hearts. On our departure, they dropped us off at the railway station early in the morning. Mr. Feng himself joined to bid us farewell, which touched us deeply.
6. Final Thoughts
Their hospitality reaffirmed our faith in humanity. The kindness, care, and genuine efforts of Mr. Feng and his team made this stay unforgettable. Love and gratitude to all of them!
TTHREENUCHVery good accommodation, clean, fully equipped. The rooms have both western and traditional beds called Kang. Located on the riverfront at the pier where people come to rafting. Nice atmosphere, Nice staff, homemade food. Close toChangbaishan north gate just 15 mins by car. Recommend!
ゲゲストこの旅行は、私の祖父と彼の 7 歳の娘による長白山への旅行でした 🥰😘 とても危険だったので、なぜ危険を冒して Li Yi Hotel を予約したのですか?ゲストのレビューはありません。ホテルに臭いがあるのかもしれません 😂 事前にホテルのフロントデスクに何度も確認し、部屋に臭いがないか確認してくれました。事前に匂いを嗅いで空気清浄機を設置してください😜
しかし! !ホテルに到着して部屋に入ると、すべての不安は解消されました!娘は、部屋はとても素晴らしく、エアエボリューションも付いていたと言いました。あなたの心配事や言葉がすべて届いて、とても温かくて幸せな気持ちになりました。ありがとうシルバージュビリー😍🥰。
今回は本当に満足です。私たちは休暇中に多くの5つ星ホテルやブティックB&Bに滞在しますが、麗沂の豪華なスイートはまったく劣っていないと言えます。サービスはとても良いです。 !ジュビリーさんは、私たちの日々の移動に気を配り、私たち親子に付き添ってくれる運転手を手配してくれて、延吉までの車をチャーターしてくれて、この数日間麗沂に滞在するのは本当に快適でした。次回ここに来るのはスキーのためですが、それだけの価値があるので、リーイーのスイートにも予約を入れます🥰お見逃しなくお願いします😘
SSH.1The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel.
Firstly, we were overwhelmed by the staff
during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel.
Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts.
Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!!
Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen.
Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea.
In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb!
I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too!
The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team!
They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!