Wir wurden wirklich mehr als herzlich empfangen und über alle wichtigen Dinge des Hotels informiert. Die Zimmer sind zweckmäßig und modern eingerichtet. Das Frühstücksbuffet ist sehr umfangreich und ansprechend. Wir fühlten uns rundum sehr gut umsorgt.
Nice hotel - staff at reception very busy trying serve drinks etc as well as book in guests, but very helpful, we had a roof box on our car which stopped us using the underground car park , however were directed to their small open air car park (had the last space). Breakfast very good. only a short stroll to the middle of the town
I imagine in its hey day this was a decent spot. But with no big business meetings to support it, it was pretty sad. The clay tennis courts were in a shambles. Very small rooms. Several things wrong with the bathroom. Air conditioning didn't work properly. Bar and restaurant not open in the evening. Just ok breakfast. Seemed to be light on staff. We stayed 5 nights to be near wedding events so probably won't be back.
We booked months advance. It was a special occasion for my elderly mother of 82. We explicitly requested 2 of their best rooms. Upon arrival, the location was excellent, right by the castle and Cathedral. We were there for the Christmas markets. There are 4 steps into the hotel (no disabled or pushchair access). I had 4 suitcases and a travel wheelchair. No help provided to enter the property. No help to the rooms. A member of the public ended up helping. Reception is dull, tired, depressing and cheap. Our initial reception lady was outrageously rude and unhelpful. I refused one of the rooms and would have walked out if another hotel had rooms. Note they have several cell type rooms that overlook a dismal triangular courtyard, dark, with at least 25 windows looking at you, including the awful breakfast room. We stayed in one of the best rooms. High celings and clean. However, hard cheap flooring, awful broken cheap furniture, no drawers, no tea and coffee facilities. No water bottles in the room. Awful decor in general. One lumpy pillow per bad mattress, awful heavy cheap duvets (2 single duvets on a double bed made up of 2 single beds - apparently normal in N. Germany). I had to share a bed with my mum. Needed 2 extra duvets. No separate shower. No non slip mat in the bath/shower. No handle by bath or shower height. My mother felt so unsafe she could only have body washes. Tiny towels, had to ask for more. No restaurant (just an affiliated Italian restaurant). No bar. No concierge service. Horrible poorly furnished lobby. Breakfast was weirdly served on the 1st floor. Coffee was burnt/bitter. Very basic food. The same every day. I wanted to go home within hours. This property could be amazing. It once was. Fallen grandeur. Very dissapointing. Mrs Schilling was amazing and tried her best.
When we stayed here for the first time in September 2008, my husband had the flu and we couldn't really enjoy the beautiful countryside next to the hotel. Now we returned to visit my mother and to attend my high school class reunion which also took place in a room at this hotel (beautiful room) which was downstairs. We had the same suite (257) that we had 7 years ago and everything was perfect again. It's lovely to have two bathrooms and two showers. Quel luxe :)! Also there is an extra door between living room and bed room, so you cannot hear any people in the hallway of the floor. A very peaceful hotel. The only thing we missed was air condition. Even though this was already October, it was still warm in Braunschweig. But other than that no complaints at all. The staff is very helpful and friendly, speaks English flawlessly. Breakfast was delicious like we remembered it from our first stay. If you have an extra day, I can highly recommend to drive less than half a mile towards Kreuzteich pond (just ask at the reception and they'll give you directions). You can walk around the pond and then cross the street and walk around the cloisters Riddagshausen. Ask for Kleiderfellerweg which is not far from the old house with the archway and the cloisters. There's also an area where several old farming houses have been renovated in the early 1970's. Turn into the small lane next to the shoemaker and park your car there. You will see the farm houses right there.
ゲゲストExactly as expected: clean and comfortable room, quiet and in a good location to explore the city. Staff was friendly, the breakfast was fine. There are supermarkets in the surrounding, but if you fancy some softdrink, snack or beer/wine, you can get it at vending machine. Tram and bus stops are located right next to the hotel.
Das Zimmer war gut ausgestattet und das Bett bot ein guten Liegekomfort. Die Größe war für einen Kurzaufenthalt absolut ausreichend. Wir haben uns hier wohlgefühlt und würden es jederzeit wieder wählen.
ゲゲストHaben das Hotel auf unserer Durchreise gewählt u.a. Wegen der Nähe zur Autobahn. Hiervon ist auch nichts zu hören. Aber die Zimmer selber sind sehr hellhörig. Hatten eine laute Familie neben uns und das Quietschen der Metalltüren auf der Empore zur Kindersicherung hört man Zimmer weiter. Warum lässt man nicht jedes 2. Zimmer aktuell frei, wenn die Belegung eh sehr gering ist? Betten sind auch schon etwas durchgelegen und das Desinfektionsmittel hinterlässt keinen angenehmen Geruch in den Zimmern. Personal ist kaum anzutreffen, wie ausgestorben. Self Check in mit Code für die Türe gewünscht. Leider können wir das Hotel nicht weiterempfehlen.
ゲゲストEen echt no noncense hotel . Niets mis mee. Goed bed, schoon, grote kamer. Als ik manager zou zijn van dit hotel zou ik een goede binnenhuisarchitect eens laten kijken naar de inrichting . Gebouw heeft veel meer potentieel dan nu gebruikt wordt . Het is nu zelfs wat ongezellig. Parkeren in de buurt is een probleem ! Personeel oogt wat ongeïnteresseerd. Met een beetje moeite is van dit hotel veel meer te maken
IInka1971Wir haben das Ibis nur für eine Nacht gebucht, aber es war wie gewohnt sauber und ruhig. Ein wirklich guter Grieche war keine 10 min zu Fuß entfernt. So konnten wir noch lecker essen gehen und einen kleinen Verdauungsspaziergang machen