PPhoebeI stayed at Hotel Schloss Ort prior to a cruise in the winter. It was a gorgeous hotel! So beautiful to stay in and with friendly staff. There isn't much space for a car, which was not an issue for me. The view was absolutely stunning. I did have breakfast at the hotel, which was an additional cost. It was mainly cold cuts, bread rolls, eggs, cereal, yoghurt, and cheeses. It was convenient as other restaurants were about a 20-minute walk away. There was a nice steakhouse nearby and a pizza shop not too far away. It does have an elevator as well, which was helpful for the luggage. I thoroughly enjoyed my stay. The only improvement would be a kettle in the room, but I believe tea and coffee could be had downstairs in the dining room.
TThe John SmithArrived for check in at 4pm but the place was closed til 5pm.
Was advertised with a sauna but it wasn't available.
We were just told ”No its not available”, without any further discussion as to why not.
Not sure if these are the fault of Trip.com or the Hotel but either way, they were 2 of the reasons we chose this place so falsely advertised.
Hherbert leonhardtWe didn't recieved any verification code about the key, we try to call the number posted but not working, we try to call the other number that shows in front of the hotel but it took time for them for answering the phone. We waited 30 minutes outside the hotel, freezing.. Quite disappointed because we're so tired with our 24 hrs flight from Philippines.. 😭😭😭