The hotel was very clean. Everyone working there from porter to reception staff and room service manager and cleaners, they whet all very nice and kind and helpful. The hotel and rooms are super clean and cozy the cleaning man Hasan was so eager to serve and make us always comfortable. The location of the hotel is very good between mall of Egypt and mall of Arabia. The only thing made me give it 4 stars was the breakfast was very poor not variety of food and very little amount of food in the buffet. Also the smell of the frying oil in the restaurant where we had our breakfast was so unpleasant. The music in the morning was not a morning music but dancing and so loud.