Warm, friendly unpretentious yet luxurious hotel. They deserve the LH category. Food, service and staff impeccable. Great place to go and unwind. Amenities are excellent
Fantastic hotel - new, pristinely maintained, incredible staff, spacious, very well equipped rooms & a great location for Puerto Banus, Marbella & Estepona. Lovely pool & easy access to the beachfront via a short walk through gardens. Towels & umbrellas available for free every day from reception. Easily accessible, secure underground car park with very reasonable parking rate. Good breakfast offering although this could get a little samey after a few days of no change. It’s also the little things you remember - My own dressing gown was accidentally taken with the towels for laundry one day (my fault as I hung it under the towels) so I reported it to reception. By the time I had returned from a day at the beach it was back to me, I was so pleased. This shows true customer service, care & attention which is missing in so much of the hospitality industry these days. I’ve lost items before at hotels & they just can’t be bothered to even try to help.
Lovely spacious and clean apartment. Comfortable bed and good quality bedding. Well equipped throughout. In a very convenient location, a few minutes walk from public transport. Probably the only minor issue would be that there was a bit of noise from the upstairs apartment.
慌しい一日の終わりには、Apartamento NuevaBanusでおくつろぎください。Apartamento NuevaBanusは、マルベーリャの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からロンダまで約32kmです。最寄の鉄道駅はロンダ、当施設から約32kmで、列車ご利用のお客様にお勧めです。付近のエリアは、Skate Park San Pedroやペドロ・アントニオ・デ・アラルコン公園、Sports Centre San Pedroなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
The hotel is still quite good despite its age. The rooms have everything that should be there. The cleaning ladies really do a good job and they deserve thanks for that. The food is very tasty and there is so much of it that everyone will find something for themselves. What I still can't understand is having to pay for drinks at dinner, even water (prices like in the best restaurants), I have never seen anything like that in any hotel in Spain! When we arrived late at night it turned out that we were not in the system and we could not check in. Of course, apart from the lady at the reception, who had no idea what had happened, there was no one else. Since it was 2am, we had to pay for one night so that we would have a place to sleep. The next day we were apologized for the mess and the money was returned to us. The holiday was a success but none of us would go back there again And finally, everyone who arrives by their own car has to pay for parking 11 euros a day