Friendly hotel in an absolutely beautiful location. We arrived on bicycle, and they were very accommodating about storing our bikes in the garage. The hotel is a very short walk from Arantzazu monastery and at the base of beautiful hiking trails. Breakfast was not fancy but satisfying. The hotel porch was busy when we arrived on a Sunday afternoon but was quite peaceful once all the day tourists left.
The Paradores is a beautiful building with wonderful views to the mountains. However we were disappointed with the service in the restaurants as they do not start serving food until 8.30 and we had to wait until 9.15 to place an order. Food is not available all day as you would expect in a 4 star hotel. Also there are no other bars or restaurants in the village. The rooms are very nice but on our second day it was obvious that it had not been vacuumed. Behind the net curtains were dusty and full of cobwebs
We stayed on the top floor for a 3 night stay with our 3 year old son. Large Super King size bed with a fold-out next to it for our son, plenty of room for luggage. Room was modern and clean, beds were comfy, A/C effective, and bathroom spacious and contemporary (shower only, no bath). Our flight was delayed such that our arrival was past the last check-in time, and the staff were very accommodating, providing us a PIN code and room number via Whatsapp for night-time access. There is a nice lobby meeting area on the ground floor of the hotel for guests, and the restaurant is also on the ground floor accessed via exiting the building. Breakfast was not included but a worthwhile extra and reasonably priced. Dinner at the restaurant was great, especially the sirloin steak and croquetas - albeit non-Spanish speakers should note the servers did no speak English, and the service was good but at a typically Spanish pace. All-in-all a very nice stay and would happily recommend and stay again.