Muy acogedor. Limpieza, simpatía y unos detalles que merecen la pena. Uno se reconforta en estos difíciles tiempos, El desayuno inmejorable. Muy limpio, variado y con ingredientes de la tierra y sanos. Poco más se puede pedir. Quizás la opción parking, algo más económica.
Reservation 3292 - 110 euros - breakfast included - 5th floor - 14th May 2022 Where do I start? 1) Violation of Fire Extinguisher Regulations for Hotels (see photo) Inspection not up to date 2) We are aware this hotel is not the Hilton, and our expectations were not high. But ....using recycled paper to print room number and wifi code? At check-in, the receptionist scribbled off previous notes off a cheap recylcled piece of paper. Have you no shame? (see photo) 3) Oh.... do not accept a room on their 4th or 5th floor. You will not be able to watch TV due to weak signal - so forget about wi-fi -- Their internet equipment is located on the ground floor and the signal is too weak to ensure a stable and reliable connection on the 5th floor. I went to the reception to inform that the TV signal dropped 3 times within 2 hours of our check-in. The screen shut down and stated ”no signal”. Regardless, they had the audacity to state we were ”exaggerating” and that the wifi has no disruption. It is very common in Spain for hotel owners to state that they have wi-fi. Sure they do ....they subscribe to the bare minimum bandwidth which can accommodate only the rooms within immediate proximity to the router. When I pointed this out, this hotel attempted to divert the issue by putting the blame on the rainfall that occurred in the afternoon prior to our arrival. Actions taken: With regards to item # 1: This hotel does not maintain Fire Inspection and Prevention up to date ORDEN de 25 de septiembre de 1979 sobre prevención de incendios en establecimientos turísticos, With regards to #3: the hotel's installation does not support TV viewing, nor does it support wi-fi signal in its room on the 5th floor. The receptionist REFUSED to give us her name and did not give us a complaint form. Due to the arrogance and rudeness of the staff, both issues reported to Gobierno de Aragon Departamento de Comercio y Turismo
Stayed at this hotel 5th - 7th of Nov 22, greeted at reception by a very helpful gentleman and given my room and helpful instruction regarding on street parking, room good except that there is a shutter over the window which was down both day and night so no natural sunlight, bathroom good but shower cramped for space, to in room but all stations in Spanish and no tea or coffee making facilities in room, food in hotel good, no cereals at breakfast, had a meal in the bar on second night, bar person spoke very little English and the gentleman at reception was very good and helpful here also no desert menu at bar, must say found this stay good and would stay agin
Elegant and peaceful hotel, well positioned for visit into Teruel (a few minutes drive to the train station car park - free use - which in turn is a few minutes walk from the historic centre). Secure parking. Lovely breakfast. Helpful staff. Comfortable bed and room.
Basic, dated room but fine for a night. For the money (€111), we found it very expensive for what it was and compared to other Sercotels we’ve stayed at. Our room (1005) was smallish and looked out on to a pleasant street off the main square. It was noisy though, with a lot of noise coming from the corridor, which is a main thoroughfare to other bedrooms from reception, and from the breakfast room around the corner. Breakfast was okay but again, not worth paying the extra for. Better to get something from one of the many bars a few steps away. The receptionists were friendly and helpful.