This hotel is in a great location to see the sights of Montpellier on foot. Our room was clean, comfortable and quiet. Our stay was enhanced by the very helpful staff, Agnes, Cecile and Ellen, each of whom patiently answered our questions. Agnes helped us arrange transportation to our next destination with Vivien Gstalter, an excellent driver and charming gentleman.
Very central, near train station and main square. Very clean, nicely decorated hotel. Good comfy bed and pillows great air con which was needed as it was very hot weather. But best thing about the hotel is the staff, so helpful and friendly.
We all look for a hotel to provide a complete, pleasant experience. However, when you “sort through” the component parts of a stay, the single most important part of the stay has to be the importance of a comfortable, good night’s sleep. This hotel advertises, on its website that it has air conditioning. When you check in, you read that the hotel prides itself in providing a 19.5 degree Celsius temp for a great night’s sleep. We had been staying on the Mediterranean coast, but would have been required to arise at around 2 AM in order to make our flight the next morning. We decided on this hotel, because of its nearness to the airport, providing us a connecting flight to Paris. We found it on TripAdvisor and other sites as well. We called and made our reservation. When we arrived in the room, it was very warm - 25.5 Celsius. It’s completely understandable that they would not want to spend the money to condition the air in rooms that are not occupied. We turned down the air as low as it would go at around 5 pm and waited in the room for two hours - the restaurant did not open until 7 pm. The temp had not come down any at all in the first two hours, but it was the heat of the day. After arriving back in the room after supper, the room was still 25.5°C. The sun was still up, and it had been a very warm day. Once again, I gave them the benefit of the doubt. We tried to go to bed, but the temperature never came down. At around 1 AM when the temperature was still 25.5°C, I called the front desk and told the young man that the room was not cooling and we desperately needed to sleep. He asked me if I correctly set the thermostat device and I told him that I was quite certain I had. He was concerned that I might not be understanding the device, so he asked me to come downstairs where he could demonstrate the procedure for setting the temp at the lowest level. I got dressed and went downstairs, and after he explained the procedure to me, I advised him that that is exactly what I was doing. This young man was very polite and told me he had no choice but to give us another room. We switched rooms and the new room was at 23.5°C. I turned it all the way down the moment we walked in and within 20 minutes the temperature had gone up a half a degree - probably from being opened up and disturbing the air with hallway air. It never went down. We were completely miserable. The lack of rest made our Paris flight and the subsequent trans Atlantic flight to Atlanta very tiring. Perhaps the outside temp was unseasonably warm (I don’t know). However, if a hotel doesn’t supply its hotel with enough air conditioning to cool the rooms for customers during the warmest months of the year, it either should not advertise Air Conditioning or should shut down and not sell rooms during that period of time. They made the business decision to under air condition their building. They should be honest enough to tell people that they cannot cool the rooms. The young
RRieMcDThe young fellow at reception was lovely - very nice to chat to and his English is very good. The room (a studio) was clean and tidy - a bit noisy but winding down the shutter helped enormously. The studio was pretty roomy and had a small kitchenette which is always helpful. You have to drive anywhere you wish to go (and believe me that means you do as we don’t mind a good walk). The parking is very good though so driving is not too much of a concern. Breakfast was okay - might be better to just get on the road and eat somewhere else though as it was probably below average compared to others.
The Ibis Budget is well signposted on the main street (San Saens) with access via the entrance on a side street (Rue Racine) to the rear of the Mercure Hotel with whom it shares a bar/reception. We arrived by train and took the very pleasant (but reasonably steep) walk through the park area to the town. On arrival at the hotel it was midday but we were immediately allocated a room. The room was accessed via the elevator. At the time of our visit there were renovations taking place to the carpet and decor in the hallway but this did not cause any problems. The room was as expected for a budget hotel, compact but with all necessary facilities, toilet, shower and hand basin. Clothes storage was available and a desk area with small tv above. There was one English speaking channel (CNBC). Sadly the cooling system did not work at the time of our stay which for ”Brits” meant an uncomfortably warm room to try and get to sleep. At least the windows opened and the location was quite quiet. Whilst I personally wouldnt ”rush back” to the hotel, it was perfectly clean and safe and was a very reasonable price, so overall I would say that we ”got what we paid for”.