After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024).
This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers.
For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.
We've useed Ibis before, but not a Styles brand, and were delighted. Lovely quirky decor to enhance a budget hotel. Large, comfortable, clean rooms. Very dog friendly. Quiet when we were there. Excellent, friendly and welcoming staff. Good parking.
I attended my brothers grand daughters christening on Sunday 28th April 2024 after I stayed for one night at the kirkfield Hotel this was my first stay in a hotel I was treated with curtesy and respect nothing was any trouble. The room was supposed to be a single but I suspect it was a double very spacious and had every convenience very nice bathroom attached to room no roaming a round came with full English breakfast. 5 stars recommended
旅先の様々な魅力を発見したいお客様に、レストフル 1 ベッドルーム フラット イン セント ヘレンズは最適です。レストフル 1 ベッドルーム フラット イン セント ヘレンズは、セント・ヘレンズでも指折りの素晴らしい宿泊施設の内の一つです。最寄の交通機関はジョンレノン空港で、当施設より約22km先にあります。最寄の空港はジョンレノン空港、約22kmの距離です。付近のエリアは、Sidac Social Club - Function Rooms & Sports ClubやChildren's Playing Area Sutton Park、ザ・ダッカリーズなど、観光名所が豊富なことで有名です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。セント・ヘレンズの当施設には、駐車場が併設されており、非常に便利です。
Clean and spacious room. Quick check in check out. My room suddenly out of electricity but the staff responds promptly. The buffet breakfast is good and with enough choice for families. But it takes long time for deposit refund.
Lovely clean hotel with plenty of shops nearby. Staff very friendly, room roomy and bed comfortable. Food excellent and reasonably priced. Would recommend and would definitely stay again.