After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024).
This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers.
For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.
We've useed Ibis before, but not a Styles brand, and were delighted. Lovely quirky decor to enhance a budget hotel. Large, comfortable, clean rooms. Very dog friendly. Quiet when we were there. Excellent, friendly and welcoming staff. Good parking.
I attended my brothers grand daughters christening on Sunday 28th April 2024 after I stayed for one night at the kirkfield Hotel this was my first stay in a hotel I was treated with curtesy and respect nothing was any trouble. The room was supposed to be a single but I suspect it was a double very spacious and had every convenience very nice bathroom attached to room no roaming a round came with full English breakfast. 5 stars recommended
Clean and spacious room. Quick check in check out. My room suddenly out of electricity but the staff responds promptly. The buffet breakfast is good and with enough choice for families. But it takes long time for deposit refund.
Situated in Wigan, 10 km from Reebok Stadium, Modern 1-Bed Flat in Wigan features accommodation with free WiFi and free private parking. There is a private entrance at the apartment for the convenience of those who stay. Casbah Coffee Club is 31 km away and Heaton Park is 32 km from the apartment. Each unit comes with a sofa, a seating area, a flat-screen TV with streaming services, a well-fitted kitchen with a dining area, and a private bathroom with slippers. An oven, a microwave and toaster are also available, as well as a coffee machine and a kettle. At the apartment complex, every unit comes with bed linen and towels. Haydock Racecourse is 12 km from the apartment, while Aintree Racecourse is 29 km from the property. The nearest airport is Liverpool John Lennon Airport, 44 km from Modern 1-Bed Flat in Wigan.
Lovely clean hotel with plenty of shops nearby. Staff very friendly, room roomy and bed comfortable. Food excellent and reasonably priced. Would recommend and would definitely stay again.