A good one night stopover point at motorway services which have fast food outlets. On arriving i was allocated a room which absolutely stank of urine. However, after returning to Reception and explaining I was swiftly and courteously offered another room upgraded by way of apology. The Customer Service by the Reception Staff was excellent and the problem quickly resolved. The hotel room was very quiet and comfortable with secure parking nearby. Great for Business Travellers or one night.
I had a wonderful stay at this Chilston, the room was comfortable and the amenities were top notch. Hotel environment was charming with beautiful and relaxing ambiance.