We stayed one night while in the area for a family party. The hotel was lovely, a mixture of traditional and modern. We stayed in a standard double and the hotel provided a travel cot, it was clean well presented with some traditional features. We booked a accessible room for my elderly parents which met their needs, however the breakfast room the next morning is not, which proved very difficult for them so please be mindful when booking. The let down of this hotel is the service, we waited over an hour for some chips and bar snacks in the evening and when asking staff about the wait they were very rude and dismissive. They same in the morning, staff just hanging around the continental buffet not doing anything and I had to ask for them to replenish the milk, bowls, butter and juice. I gave up asking for more bread to make toast. The buffet is there to help yourself - but how can you when everything had run out? Its such a shame because the hotel itself is lovely.
This hotel is an exclusive getaway, mainly for couples or celebration events. I enjoyed the cosy atmosphere during the Christmas season and the delicious food served at breakfast prepared fresh by the Head Chef (thank you Chef for the nice chat too!) and at the dinner restaurant. Top quality food!
All staff was very friendly and helpful. The spa area is a bit cold for me, especially in the changing room so I didn't use it. Rooms are clean and welcoming.
Location is quite remote and taxes are not always available, although I didn't have any issue at the time of my stay.
Our wedding day was so perfect and we couldn’t have done it without you all at Canada Lodge and Lake. We knew our wedding day would be beautiful just with your amazing surroundings and venue, but what we didn’t know was how incredibly perfect it would be just for us, the staff were all incredible, food was delicious- those canapés (chefs kiss). We had SO many compliments on our special day. It was everything we could have ever wanted and wished for! We can’t wait to celebrate many more anniversaries to come at Canada Lodge and Lake.
This was our fourth or fifth stay at Bryn Meadows over the course of 8/9 years and it's always more special at Christmas. I have always found it reminiscent of the hotel where Johnny and Baby had the time of their lives 😂 so I find the slightly dated exterior charming. So to address the point of many reviews... Yes, the rooms are dated... We have had all types during our visits and having a suite does make all the difference... The dark furniture is to miserable for the small rooms but fine in the larger. Yes, in some places the cracks of time are visable such as a cracked tile here and there but nothing I found to be so severe it would put me off visiting. Our bedroom was spotless The beds continue to be amazing! The complaints I do have that stops me giving this 5 star again is the bathrooms... There was a strong smell coming from the tub... It wasn't an offensive smell but it did smell of strong soap and it put me off along with the yellow stains on the wall. They are very miserable. Again the spa was lovely... But I don't know why they have created lanes when it's just for the casual spa days. We had dressing gowns but no slippers and when my husband rang to enquire we were told they didn't supply them anymore due to health and safety... Wish we had been told before as walking back to room wasn't fun! Then we seen a bunch of people with the slippers on.b I do think they need to slightly up their spa game if they want to keep their reputation as they haven't grown along with competing spas and charge the same. We only used the restaurant for breakfast this time which is standard but enjoyable... I've always enjoyed the evening meals we've had... But this time we discovered a local pub called Bistro 8 and it's well worth the ten minute drive... £7 taxi fare... Not the cheapest pub but special. The views here are incredible no matter the season. This hotel despite its flaws simply has my heart... Worth a visit 😀