I have to say this one of the best most relaxing friendly places I have stayed. The staff were all so friendly and helpful from our arrival to the end of our stay. My friend and I were in a garden suit. The accommodation was outstanding beds sitting area, bathroom, outside hot tub. You can order breakfast to your room or have in main hotel both excellent staff helpful and welcoming nothing is too much bother. The onsite spa was a real treat, staff and facilities excellent didn’t want to leave. We ate in the spice restaurant one night which offered delicious food in a beautiful setting. One of the most welcoming relaxing breaks Ive had, I would definitely recommend and hope to return again
The hotel was hospitable with very friendly staff however location wise it was quite far from the places I wantes to visit however it was close by to the town centre with many halal restaurant suchs as lake raj. Overall it was a pleasant stay!!!
We booked two nights and had breakfast and dinner in the hotel both days. Service wonderful, but the hotel is so brightly lit with 60 watt light bulbs everwher it was difficult to relax, I asked if mabe they could be dimmed and was told 'NO' but the next day thet seemed a little dimmer, either that or I somehow got used to them. Lovely grounds to walk around.
We'd been really looking forward to our stay, which was a treat from my husband for my birthday. Both of us had visited before but not since it was re-styled and we had picked Linthwaite so that we could try another Michelin-starred restaurant at the Henrock restaurant there. Sadly, although the hotel itself is lovely, and some of the staff were excellent, several things really let it down. On arrival we noticed a small sign stating 'reception' pointing to the left that was attached to the right-hand door of a set of double doors, so we assumed we needed to go through the left hand door. As we opened it, rather than a hello, or can I help, someone just barked at us that 'reception's that way'. Check-in was then slightly odd as we were told we'd be shown around the hotel, which would've been a nice touch had one of the two staff attending to us thought to offer to take our bags to our room or to keep them at reception whilst we were shown round. Instead, we had to keep hold of them which then meant the staff member showing us round kept saying 'you've got your bags with you so I won't show you this, can't show you that' etc, rendering the 'tour' pointless. Once we had settled into our room we went for a drink at the bar. No-one was behind the bar when we walked in so we were just stood at the bar looking at what was on offer and discussing what we might order. After around 1 minute, the barman walk led in and again, no hello, welcome, or what can I get you etc, just 'sit down please' . We were puzzled and my husband said 'could we have a drink' and the barman repeated again 'sit down please'. When we said we'd like to sit at the bar, he seemed annoyed. No other customers were around. The food at the Henrock restaurant was really good - we had the tasting menu and the service broadly good too, but twice during the meal we had to wait long enough for something that we said to each other 'they must've forgotten...' We also had an incident later in the evening where we were trying to get out to the outdoor seating area. We had seen another couple struggle with the door earlier. After several attemots, eventually I opened the door but had to use such force I injured my hand as it caught between the handle and frame. My fingers are still swollen a day later and it's sore to grip anything. It really shouldn't be this difficult for guests to access the outside tables, especially as the door in question is a fire exit. Finally, we were told on arrival that our breakfast would be at 9am. In all honesty, I couldn't remember for sure if they had contacted me and asked us to choose a time in advance or if 9am was dictated to us, but in any case, since we made the hotel booking, a work commitment came up for my husband that meant 9am would be too late, so we asked at reception after dinner whether we could change it to 8am. Without even checking any records, we were told no as the hotel was fully booked. Not 'i'll see what i can do' or 'I'm sorry but...', jus
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Another fabulous stay at Victorian House - longer stay this time. Great hotel, room was good (number 10) breakfast is delicious. All made extra special by the friendly & helpful staff - weather was beautiful too
Very good Bed & Breakfast right in the heart of Ambleside, everything you need is close by, bars / shops / restaurants. Rooms are very clean and tidy, Andy the owner is very friendly and does a lovely full English's breakfast with plenty to choose from. Guest book has some recommendations for restaurants and other activities. Will definitely be booking again soon.
Excellent experience staying one night at YHA Ambleside. The Reception staff were very friendly and proffesional, the room was clean and I felt safe as a solo female traveller. The location of this hostel is perfect as it's close to the bus stop, pubs, chippy and boat trips.
2 nights camping on the lawn of the hostel with full use of the facilities via key card access to the buildings. Friendly, chatty, helpful staff with everything you’d expect from a YHA hostel in a superb location. Well maintained and clean throughout.
ゲゲストA bit far from Windermere town. Limited parking space. Luckily I arrived early and managed to get a parking lot
Good full Cumbrian breakfast. Room and bed is ok except that the room heating needs improvement.
Booked through ******* where this hotel had a rating of 9. I would put at nearer a 7. Rooms were ok….clean and comfortable enough. En-suite was nice as had been refurbed. Communal areas tired. Breakfast area and restaurant more like a cafe. I had the garlic mushrooms with lemon and time on bruschetta with a side salad, this was a starter as a main. Really weird flavor….really didn’t enjoy. Creamy garlic mushrooms would have been nicer….the bruschetta wasn’t toasted hardly and was soggy…£9. Hubby lasagne was nice £17. Noticed someone getting sausage and mash in a smallish bowl. Two sausages and a bit of mash….£19.50! 😳 Also saw on the menu a cheesecake dessert was £9.50!!! Expensive and average! Breakfast was awful….cold plates, barely cooked bacon and sausage….hash browns that you couldn’t even cut into….just not nice! Staff were friendly enough but on arrival our tv wasn’t working….husband went down twice to advise….as he was desperate to watch the football. Was told it would be 8pm (2 hours) before anyone could help. Was offered another room instead but when he went to look at it he said it was a bit grim dark and dingy so stayed where we were and managed to get tv going. Then we realised we weren’t given the WiFi password when checked in so back down to reception he went….more than a little annoyed by this time! Anyway overall as I said just bang average….just off a really busy road too so road noise from our room was bad too….the header photo on ******* had a water view so that’s where we thought it was set. Wouldn’t stay again…..would have rather spent my money elsewhere….costly average experience 👎
KK1R4N_2024The hotel was hospitable with very friendly staff however location wise it was quite far from the places I wantes to visit however it was close by to the town centre with many halal restaurant suchs as lake raj. Overall it was a pleasant stay!!!