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The hotel has the best staff in Hungary, extremely friendly. Pas Zaltan at their restaurant was kind, knowledgeable about the food and genuinely interested in our trip to Hungary. The hotel has great spa facilities and great food as well

Booked a 5 night stay at this hotel. Arriving by car, the parking lot was quite full and no handicapped spaces were available (we made it work). We had 2 rooms on the 7th floor overlooking the main street.. to bad we did not have the other side to try to get a glimpse of Lake Heviz. Check-in was painful.. for whatever reason the clerk could not give us an extra room key for the person that was staying alone.. not sure if this was a language barrier or they just did not know how to activate another card? We arrived on a Wednesday, the indoor and outdoor pool spaces were full of guests. They have very limited spaces/things to do for children so I would not book here if you have small kids. The clientele is older and everyone for the most part was just relaxing and staying quiet. We had no complaints about breakfast or dinner as the selection of food met our needs. Walking to town and Lake Heviz is about 10 min from the hotel. Cleaning staff were very attentive. Checkout .. extremely painful.. never experienced anything like it... we wanted to split the room costs/taxes between the 2 of us and the woman at the counter just could not make it work... Also first property where handicapped parking was not complimentary... regular price 7.5 euro per night, we paid 3.5 euro per night. Overall a pleasant stay, and yes while the hotel is dated, there is something about it that is also charming.

We spent our honeymoon here. The food was delicious, the staff was all friendly from the waiters to the HK. The hotel is really clean, it has a nice atmosphere and it’s near to the city center. We could even bring our doggo with us. The bed is really comfortable. We recommend the couple massage as well. Everything was perfect! We really loved our stay, Thank you!

We just finished our stay at this hotel and we had a really good experience. We stayed at one of the newly renovated rooms which was nice, clean and comfortable. The food was beyond amazing, we were pleasantly surprised and the wine was delicious. We had the all inclusive package, which I recommend. We also got a massage there - great experience. Staff was helpful, they speak english very well so se had no problem communicating. The wifi was fast. Hotel has lots of activities for everyday - aerobics, fitness, morning workouts, daily trips organised which you can join, live music on some evenings.. Hotel is a very short walking distance to Heviz and the lake Heviz, we visited both and had a great time. To Balaton is a 10 min drive. Overall, it was a really pleasant experience, I would recommend this hotel to anyone visiting the Balaton Area, and we definitelly Will be coming back.

We spent here only one night and booked with breakfast, dinner, and garage. There were big pros and cons during our stay, starting with the parking system. Finding the garage is a challenge and parking could even more so, as the have tiny dark spots between walls and pillars (this, for a surcharge of EUR 12 per night). We booked a higher room category located on the top floor. The room was spacious and the bathroom was alright, but walls and floors looked shabby with lot of stains and dirt that were there for who knows how long. It was not a matter of cleanliness, as the rooms were perfectly clean, but rather maintenance issues. Talking of which, the fan of the heating system kept turning on and off in about every few second, which was extremely annoying (especially in the night), therefore, we had to turn it completely off, resulting in a cool room and being exposed to all kind of noise from the corridor, as isolation is almost non-existing and we could hear every single word from outside, including the lobby music. The bed was comfy and the view was nice though. The highlight, however, was the food. Both dinner and breakfast were absolutely delicious with plenty of selection (also for vegetarians). Overall, the value fine, but compared to the price we paid, at best average. It is definitely not a 4-star niveau, but it is mainly due to the maintenance. Location is also great (few minutes walk away from the thermal lake).

Good location, wonderful view. Average service.

正常民宿，早餐不錯