Overall the hotel is very nice and calm, with clean and spacious room. However I think the service could really be improved, it happened several time that asking information or food or any service to one of the staff they seem to not understand or lack knowledge for basic thing lime checkout time or else. Mainly I think the issue is because all the staff are dressed the same but they have different role so you cannot differentiate the receptionist from the waiter which makes complicated situations and miscommunication all the time. Also the breakfast was not so good, mainly because lacking basic ingredients like fruits. Overall I would still recommend it but just encourage owner to improve staff training
Boni Beach Lombok Hotel and Villas provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.Experience the wonders of Lombok with ease by utilizing the services provided at shuttle. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Reception services featuring safety deposit boxes are available to cater to your requirements. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning.At Boni Beach Lombok Hotel and Villas , a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. In select rooms, the hotel offers visitors access to mini bar.It is worth noting that certain guest bathrooms feature a hair dryer and towels for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.
Excellent hôtel, personnel très sympathique. Petit déjeuner excellent. Belle piscine avec un beau cadre, même s’il se détériore en cas de pluie.
Je recommande !
The staff are all very nice and eager to help. The resort is very beautiful just like the pictures and like out of the movies. The restaurant was great too!
It was quiet there and peaceful. It was perfect for me. All the guests are polite and nice.
Only one thing puzzles me. I ordered the ride to the public ferry the last day when I check out. The receptionist clearly told the driver to lead me to the public ferry location. However, the driver led me to a private ferry store. I spotted the scheme by the price. And then, while the driver was there with me, I was told to give the money to another guy. He seemed to be nice and tried to help. Until later on, I realized his helps require money at the end. He asked me specific price for his help and his friend. It was an awful experience. The public ferry was literally just opposite to the private stall. And the driver specifically pointed me to the private stall. I suspect they know each other.
I felt like I was framed just because I didn’t know and asked for help.
Be careful for all the travelers to Indonesia. There are a lot of nice people here, but also be alerted for schemes.
View: 4.5/5
Villa size: 5/5
Food: 5/5
Maintenance: 2/5
This villa is as big as it looks on their website with amazing view. However, it is quite rundown and needs a refresh, especially the toilet.
The toilet bowl has stains and the overall bathing area are mouldy. I understand we’re in the middle of nature but I would expect better maintenance. Plus the water pressure was low.
Maybe it was the rainy season (it rains every evening/overnight), the area is filled with millipedes everywhere, the worst part is that they are in the villa as the doors/sliding doors have gaps. We’re fine if the insects stay outdoors but the millipedes enter our villa every single time and they appear at every creak of the villa. It was tiring trying to keep them out of the villa.
The redeeming factor for the villa is really the view, the Indonesian cuisine at Aura and their prompt service. The view is as amazing as you see on their website, if not more. And they have exceptional food at their restaurant and the service was superb.
And yes, there are monkeys in the morning and evenings. The staffs will inform you upon check-in, to lock the doors and avoid eye contact.
ゲゲストView: 4.5/5
Villa size: 5/5
Food: 5/5
Maintenance: 2/5
This villa is as big as it looks on their website with amazing view. However, it is quite rundown and needs a refresh, especially the toilet.
The toilet bowl has stains and the overall bathing area are mouldy. I understand we’re in the middle of nature but I would expect better maintenance. Plus the water pressure was low.
Maybe it was the rainy season (it rains every evening/overnight), the area is filled with millipedes everywhere, the worst part is that they are in the villa as the doors/sliding doors have gaps. We’re fine if the insects stay outdoors but the millipedes enter our villa every single time and they appear at every creak of the villa. It was tiring trying to keep them out of the villa.
The redeeming factor for the villa is really the view, the Indonesian cuisine at Aura and their prompt service. The view is as amazing as you see on their website, if not more. And they have exceptional food at their restaurant and the service was superb.
And yes, there are monkeys in the morning and evenings. The staffs will inform you upon check-in, to lock the doors and avoid eye contact.
KKFahmiThis stay has the perfect setting if you go for tranquility, had a pleasant morning coffee with a serene view of the rice fields. And host has a really cute cat. What more could i ask..