45 minutes de centre de Marrakech on découvre un havre de paix. Une fois à l'interieur le monde stridant et trépident disparait. Tout est clame apaisant et serein. Christian est là pour vous accueillir avec gentillesse et simplicité. Les chambres sont simples mais bien équipées pour pouvoir profiter du calme et de la vue magnifique sur le lac. Le personnel est présent agréables et compétents. Le petit dejeuner est bien fournis la carte du dejeuner est bien équilibrée avec des variations gustatives intéressantes le diner est tout aussi agréable. Le couché de soleil sur le lac est un vrai bonheur pour les yeux. Les ballades autour du lac sont passionnantes. Sans oublier les 2 piscines à la disposition des clients et d'autres activités motorisées intéressantes. Jean-Charles le dirigeant et chef nous reçoit comme de la famille et cela est bien agréable. Merci à toute l'équipe au complet.
私たちの家はとても良い週末を過ごしました。この美しい場所では、滞在中に素晴らしい歓迎を受けました。リヤドは美しい景色の静かな場所にあります。この場所は目を閉じることをお勧めします。食べ物は素晴らしいです、心の監督、すべてのRiad Sada Atlasチームのメンバーに感謝します。私たちはすぐに戻ってきます。
Based on our experience at Nkhila Lodge, it is hard to believe that there are any bad reviews whatsoever for this business. One thing to keep in mind when staying at a place like Nkhila: you are in the middle of a friggin' desert! In particular, it is at least a 30 minute fairly arduous drive to the next village of any reasonable size. So, the fact that there are 20 or so items on the lunch/dinner menu is incredible in and of itself. So, first, our family of 4 stayed 2 nights at the lodge. The staff greeted us upon arrival, provided and provided some snacks and water in their ”reception” tent. They were very accommodating, professional, and polite, during the entire visit. In fact, despite the fact that we were the only family there the second night (apparently, only slightly insane Texans want to be in the desert in July), there were 5-6 staff members on duty most of the time. The tents are comfortable, with a very ”modern” bathroom and shower, electricity and Wifi, unbelievably. A word about the meals: yes, they do take a while to be prepared, and we were told this in advance. However, (a) the meals seems to be made essentially from scratch, with several people working in a small, hot kitchen. And (b), please recall that you are in the middle of a desert!! In any case, the free breakfast, and all the other meals were very good. We did two of the offered activities: a one hour camel ride, and the Agafay quad biking. The camel ride is a simple affair, but a fun experience. The quad biking is run by a third party (as far as we can tell), whose base is more or less ”down the road.” This organization is *very* well run and professional. The manager is friendly and safety oriented, and our young tour guide was awesome! He was very attentive to everyone's needs, and also took a cool long video of us (with our phone) as we rode behind him up and down dunes. This experience is highly recommended! Finally, a word about the area. Apparently there are only 3 lodges/camps on this side of the Agafay desert. The other side apparently has many more, some of which are higher end ”spas.” One great thing about the relative lack of camps on this side is that you really feel like you are in the middle of nowhere. So, if you want a slightly more authentic and isolated desert experience, this is the one for you.
We recently visited Caravan Agafay with a large group, having booked months in advance and maintained regular communication with the property leading up to our stay. Unfortunately, our experience was far from what we had hoped for. Upon arrival, the manager greeted us with a complete lack of awareness about our booking. The first thing we were asked was, ”Do you have a booking?” despite our extensive pre-arrival correspondence. It took an unreasonably long time to organize check-in, and none of the staff seemed welcoming or even remotely interested in helping us settle in. We had arranged a private dinner for our group on the final night, but nothing was prepared as requested. The table wasn’t set up, and the staff were outright rude, dismissive, and unhelpful when we tried to address the issues. It was incredibly disappointing given the importance of this meal for our group. To top it off, we requested assistance with bag pick-ups from our rooms on the day of departure, which was crucial due to tight flight schedules. Despite confirming multiple times, the pick-ups were late on every occasion, nearly causing a few members of our group to miss their flights. The entire experience felt like there was a complete lack of care or attention. We spent a considerable amount of money, but sadly, the service didn’t match the cost or the expectations we had. We will not be returning, and I wouldn’t recommend this property for large groups or anyone looking for attentive service.