ディーッセンの人気ホテルを探す

The van der Valk Hotel has disappointed us (as a couple) very much. We stayed at the Welness suite Deluxe and that is really highly overprized. All the welnees (bathtube and steamcabin) are for single use only and also the only things that are available in the suite. If you then pay almost Euro 280,00 for one night. We feel we are ripped off ! The value for maney on this room is for us is terrible... also when you check-out and the lady that is helping you doesn't even asks you ”how was your stay” then I get the feeling that she already know what feedback is that she will get!

悪くない壊れたああ、私の義母は私を台無しにするために私に同行しています。私はオルイを壊しやすいです。私は全国の捜狐を持っています。誰かがMoppoを使って私に触れています。ああ、魔法の音が壊れています。私は私を探しています。人々はそれを速くします、ああ、ああ、ああ、捜狗、祖母を模索します、ああ、ああ、あなたはorz

WE DID NOT GET WHAT WE BOOKED We booked 2 rooms for 2 people for 2 nights for 815euro with specific request for air-conditioning. Upon arrival it became clear that none of the rooms had a working airco, temp. was 29°C in the room! The receptionist did his best to fix the problem but only with a partial solution. One room got a mobile airco but was filled with bugs very soon because of the pipe that had to go through the window. The second room got it's airco fixed (for only 1 night) but the machine was of such poor quality that the temp. never dropped more than 3°C and the second night it collapsed. As a result, our second night was horrible: 1 room filled with bugs, the other without airco because the machine was broken again. After discussing this with the hotel, they only offered us a reduction for a new booking. It is clear that we do not want to book here anymore, so that was it. We never got a full solution for the airco, neither a refund and all this for a booking with 1 specific request. It's a shame ! After 8years, we won't be booking here again.

とても広々としていて、よく装飾された部屋。最高のロケーション。とてもフレンドリーなスタッフ。ベッドの横にある小さなチョコレート、ロビーでの無料のコーヒー、紅茶、煎じ薬など、多くの素晴らしい細部が備わっています。市内中心部にありながら、素晴らしく、静かで快適です。

We booked a triple room with a double bed and 1 single bed (option given). They called 24h up front and confirmed this on the phone. On arrival we had to pay the full amount up front for unknown reason. The room we got was just a double room and had only 1 double bed so our son had to sleep in between us. The double bed however was just made of 2 single beds moved together. The lightswitches and phone were installed between the two single beds so when moved together they are horribly placed in the middle of the double bed. Our son got the phone on his head twice during the night. When noted to the staff they replied: “we thought the child would be smaller so a double bed was enough”. They did not even offer to put up a bed. There were two of everything, not three. Note that every night there was loud music and people shouting until 4 am. The breakfast buffet was very limited and the provided pastry and bacon was black/burned. During our stay we noted a lot of mold in the bathroom which was never cleaned. At the end of our stay they offered to refund partially from the triple to a double but “they could not do that right now”. We have never heard from them since. They charged for three and delivered for two. Horrible experience.