The hotel has very friendly staff, there is an option to rent hiking and skiing equipment, the rooms have their own bathrooms, and some basic kitchen things, such as plates, are provided in the rooms. An option of a whirlpool is also nice. Just be careful that the views from the rooms on the pictures only applies to the rooms on the side down from the hill. The side up to the hill, such as where we had our room, faces a parking lot with facility's background. I visited the place in December and at that time, there was no vegetable at breakfast buffet, just some canned fruit. I would have very much appreciated some veggies. Other than that, you are close to the national park with a lot of hiking trail options around, especially if you have a car.
No staff on site. We were the only people staying and it felt unsafe. Doors to the building were unlocked and open to anyone to enter. The contact 'Mike' was in the Philippines, and was unhelpful. We were given the wrong room. Booked a family room for 5 with a bunk bed, double bed and a single. The single bed was a bunk on top of the double. Not suitable for our friend over 6ft tall. Mike said that was the right room. We initially wanted the family room with ensuite but were told that wasn't available (weird, since no one else was there). Room wasn't clean, there was an m&m on the floor. Female bathrooms had chopped hair in the sinks. People came in as 'cleaners' when we popped to the shops for 10 minutes. Apparently stayed in the house behind the lodge and felt like they waited for us to leave before coming inside. Sneaky and rude - didn't introduce themselves earlier when we were at the lodge all afternoon. They appeared to be tourists, probably working illegally. The lodge was 15degrees the entire time. We were cold from the walk and messaged Mike saying we were cold and asked for some wood for the fire. He said fire doesn't work and 15 degrees was a 'good temperature', the central heating kicked in only when the temp dropped below 13 degrees. Didn't help us further. It was warmer outside. There were no extra blankets offered. Spa wasn't working and probably hasn't for ages. Showers were hot and kitchen appliances worked fine - the only positives really. Overall, a poor stay.
A delightful charming rustic lodge with an intriguing history. Our standard Queen bed room was comfortable and cosy, spotlessly clean bathroom, good tea and coffee facilities, and a generous continental breakfast included. Beautiful views day and night. Close to Ohakune, Tongariro National Park and G.A.S. station/shop. We were invited to walk around the sprawling estate and feed the alpacas. Hope to do the quad bike trail next time! Maria and Karl thanks for your warm hospitality.
A unique and friendly place to stay. We booked the Pipiriki suite. A very nice set up with a shared kitchen. You have your own spacious bathroom. This is a historic building. The furniture and decor is cozy and quaint. Comfortable bed. The room actually can sleep 3, nice and roomy. Lovely touches like blue and white china in the kitchen and cups, spoons, coffee, tea, kettle in your room. The check in was quick and the staff and owner were very helpful and friendly. We had such a quiet, restful sleep!