ゼネラル・マリアーノ・アルバレジ ホテルを探す

場所は大学の近くの学生の町です。とても親切なスタッフ。強くお勧めします。

The property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.

従業員はとてもフレンドリーで、本当に親しみやすいです..場所は静かです..静かなエリアに滞在したい場合は場所は良いです..私の唯一の問題は、小さな虫が飛んでいることです..小さな蛾のように..バスルームと部屋の中に多すぎます..十分に警戒していないときに鼻の中に入ることがあります..そして私の他の問題は、透き通ったカーテンです..プライバシーがないようです。

We had a lovely stay! Clean and tidy room, loved the ambiance but a few hotel anemties provided in the room, need to go to the front desk to get it. Also, lights of the room is quite dim. Great expercience! The staff was very helpful and their service was tremendous! The food was also superb. Would like to accomodate again in the near future~

きちんと掃除されませんでした。バスルームとベッドはきちんと掃除されるべきです。これはホテルで最も重要なことです。人々が快適な滞在のために休憩をとるためにそこに滞在するため、清潔なバスルームとベッドが必須です。