コントルノの人気ホテルを探す

ショッピングセンターといくつかのレストランの隣という絶好のロケーション。タクシーまたはUber交通機関を利用することができます。他のショッピングセンターから8分、首都エリアから15分。カスティロサンフェリペエルモロとプラザラスアメリカズショッピングセンター。

ホテルの部屋と家は素晴らしいです。レストランの食べ物は良かった。無料の朝食はもっと良いかもしれません。ホテルのサイトは誤解を招くものであり、ビーチをアメニティとしてリストしています。ビーチはプライベートで汚れていました。ホテルを歩くと、マンションの近くにきれいなプライベートビーチがあります。彼らはプールの近くにフロートを借り、カヌーは素敵でしたが、無料でしたはずです。彼らは子供のためにまったく使用しないプロジェクタースクリーンを持っています。私は何度か尋ねただけで、「私たちはもうそれらを使用しません」と彼らはもっと子供に優しくするように努力すべきです。また、プールのそばのレストランは食事をするときに鳩でいっぱいになります。Mgmtは、素敵なリゾート料金をいくつか取り除くのに役立ちましたが、正直に言うと、被害は行われました。これは一生の旅行で一度でした。私は癌にかかり、この旅行は高価でした。私は8日間立っていました!

I stayed at this hotel with a friend in April. When we arrived I was told they do not need to hold a credit card because I am a member. We got to our room and it had an extreme smell of mold and was damp. We requested to move because it seemed unhealthy to sleep there. They moved us to another room, which still had a slight odor but was much better. A few days later I was called down to office to provide my credit card. I was confused and mentioned the conversation from check in. They said it is a formality and was an error from check in. Then we were told that when the cleaners came to the room they saw that the bathroom mirror was broken. We told them there were many things wrong with the room but we didn't want to complain again after already requesting to change rooms and these were mostly minor issues. They asked us to write everything wrong with the room onto a sheet and said they would not be charging the credit card. We gave them the list of problems in the room. Six weeks later I had a charge on my credit card for the mirror. I've contacted them several times and the manager will not call me back but I'm told they investigated the situation and determined that we broke the mirror. The situation feels deceptive and the hotel was very broken down with many needs including the broken mirror. I would not recommend staying there.

名前を慕って来て、やはり環境が美しくて、サービスが行き届いていて、spa専門で、手作りのプロジェクトの体験感がとても素晴らしいです。レストランの料理の味は普通です。改善が必要です。

I would not recommend staying here unless you want cool pictures of the interior and not much else... I will start with the redeeming factors: The front desk staff (only on location til 5pm) and cleaning staff were lovely and incredibly accommodating. The rooftop area and hot tub were a fun lounge location. Our room had great air-conditioning and the wifi always worked. The location is outstanding, but there are many other hotels in the same area. The cons: (1) Our bed and pillows were extremely hard and uncomfortable, which I have read other reviewers mention. When I first read those reviews, I thought those people must be exaggerating, but they were not. (2) Our key card did not work TWICE after hours, and we had to call an emergency line and get assistance. On the second time, no one answered for awhile, and we had to BREAK IN to our own room. We did not break anything to do this, and it was entirely too simple to do. We still felt safe, though, since the main entrance was locked and code protected and our room had a bolt and safety lock. (3) The bathroom was extremely small and the water pressure was not good. (4) Our sink leaked constantly. (5) Our TV did not work. (6) Our safe did not work. (7) The floors were dirty. After meeting other travelers around San Juan, we realized we over paid (by a lot) for what we got. I would not stay here again unless it was at a big discount.