ビーバーダンの人気ホテルを探す

部屋はきれいで、ベッドは快適でした。とても素敵でモダンなホテル。チーズオムレツ、ソーセージ、ふわふわのビスケットを含むフルブレックファーストを楽しんだ。大流行以来、ホテルで本物の朝食を食べていません。通常、彼らはあなたにマフィンとオレンジジュースを与え、「良い一日を過ごしてください」と言わなければなりません。

Please allow me to share my negative review of the place. As a Marriott member I have expectations that are mainly lived up to at the various Marriott brands I have to visit, however, there is the exception and this place is that HUGE exception. Let me start by saying on two occasions I have had my reservation's canceled by the staff as I am en route to the area. The staff was overly rude, by calling me and yelling at me making demands that I pay the first night stay before arrival (as I am traveling from Virginia). Demanding that I show them proof of my government ID, again as I am traveling. Hanging up on me and then calling me back to only become belligerent, again. Dealing with this location staff was so frustrating and upsetting. I could not help but feel like it was very “profiling” in nature. No apology was ever offered and no effort to show I was appreciated as a customer was or has ever been extended. I would not encourage this location, which is a possible shame as it may be a more suitable location for the area. However, their attitudes certainly are representative to the lack of professionalism, customer service and ability to conduct themselves in any intelligent capacity.

The first room we were given did not have a working lock on the door. No shower curtain and the toilet was full of someone else's poop and would not flush. Room reeked. Room #2. Smelled horrific , dirty / stained up bedding in both. This one had a big plunger sitting in the middle of the floor. And yes , you guessed it. Toilet also did not work and was full of poo. 💩 I requested cancellation to go else where. Was told only management could refund. I called 4 times that following week. Each time my name and number was taken and I was promised a call back , never happened. Management was never in , kind of makes sense. Poopy hotel. Poopy toilets and poopy management. In the meantime I did speak with Raj at the front desk who said they do not have a maintenance man at the hotel. I had to file a complaint with my credit card company This place needs shut down. Go to the Fairfield next door. It's amazing.