This was a great hotel! We had booked this property for a few nights before our cruise because of the price. We were wary that it seemed a long distance from restaurants and shopping. In the end, cost won out. Upon arriving, we were greeted warmly by the front desk agent. We had booked a one-bedroom suite, but she quickly upgraded us to a 2 bedroom instead. The room was spacious and very clean. There was a fridge, stove, microwave, and dishwasher. We later discovered the oven didn't work (that is one of the reasons for only 4 stars). We quickly went outside to the pool area. It was uncrowded and clean during our stay. There was no overpowering smell of chemicals or stinging eyes when we swam there. Breakfast was amazing! There was always a couple of meats to choose from. There were also hashbrowns, eggs, fruit, oatmeal, bagels/toast, and a variety of pastries. There was also yogurt and fruit for those wanting a lighter fare. There are some minor issues with this hotel. We couldn't get the pool side grill to work and had issues with the oven in our room, but when you look at the low number of Mariott points required for this property we were very pleased. We even discovered a nearby Subway and a great route into the Doral area where food and shopping abound. We wouldn't hesitate to stay here again.
I’d love to be writing a better review but I never even made it to the hotel. Had planned a quick stay here from flying from Richmond - Charlotte - Miami (moving to AirBnb for the rest of the time). Well, typical American Airlines behavior in Charlotte caused us to miss our connecting flight to Miami. We were set to arrive until after midnight anyway which I notified them in the app. I reached out to the hotel via the app to let them know what was going on. Typically I receive amazing customer service. Any other times I’ve been delayed from flights, there is no issue with cancelling. Possibly because I use the explorer rate? Unsure. But I reached out via the App and asked if it would be possible to refund my measly one night stay. The response : unfortunately, they’re a first night penalty. Being that I only planned to be there for less than 8 hours, I feel like they could’ve given some grace.