Ok, I have a few pet peeves with this hotel. I was driving (moving) from Boston, MA to Harrisonburg, VA & I stayed for a day. First of all, they close (lock the doors) at 5 or 7! So you'd need to press the button to be let in or someone with a card to let you in! I understand it's for safety, but come on, why you gotta make it hard & inconvenient?? The check-in process was slow, the paper you gotta fill for your car info (parking) is a bit unorganized in terms of what you're supposed to fill in it! Lastly, in the large room I was in, there is only one bathroom which is whatever, but it's in the living room & not in the bedroom!! How is that logical?? It's far! The staff were alright, no problem, but the inconvenience of getting in after 5 (or 7) & the bathroom not being in the bedroom, come on! And I'm even honestly surprised this is rated 4.1! By the way
We had the greatest experience there. From the customer service to the managers. Everyone was very respectable & over the top to make sure we had what we needed. Their towneplace suites was very clean. Very supportive crew July 2024 to Aug. 2024. If they upgrade the place it would be better. Excellent with what they're working with.
Travel in style at SpringHill Suites by Marriott , the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day - like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Quite simply, from business trips to leisurely journeys, SpringHill Suites is a breath of fresh air.
Super staff here - very professional and kind. Not stingy (i.e. don't put paper plates away after breakfast so you can grab one for dinner if necessary). Sets the tone for a stay
The staff was great, room was large, beds were comfortable, close to our destination (crayola experience) lots of stores and restaurants close by, easy access to the highways, We picked this because of all of this and for our little one which was excited about the pancake and waffle bar which had lots of fixings and did not disappoint. the rest of the food was decent, but the coffee and bacon was very good. The pool was nice with extra towels provided. My only complaint was that our toilet seat lid was broken so we placed it on the floor and the people above us (not the hotels fault) had kids and that in their play was loud/noisy as they ran and jumped off the beds. we stayed for two nights and that only happened the first night overall we had an excellent stay and would do it again.
Travel in style at SpringHill Suites by Marriott , the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day - like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Quite simply, from business trips to leisurely journeys, SpringHill Suites is a breath of fresh air.