I have had to travel to Keller, Tx. for a few days a month every month for the past 13 or 14 months. On each of these trips I have opted to stay at the Courtyard Fort Worth at Alliance Town Center and I have nothing but good things to say about it. The prices are reasonable. All the members of the staff – receptionists, housekeepers, groundskeepers, bartenders and wait staff – are incredibly polite and hospitable. The rooms are well maintained and are always clean as are the internal and external public spaces. The WiFi works very well. It is quiet and conducive to good sleeping. The Bistro serves very good breakfast selections that are reasonably priced and the Hotel has numerous dining options within easy walking distance. The Hotel offers a very nice pool and there is a small but well-equipped gym on premises. The Hotel abuts the Bluestem Park at Alliance Town Center and there is wonderful walking/jogging trail in this park. This establishment has made these frequent trips to Texas rather easy and enjoyable.
The free breakfast was cold, every day. Good selection but cold. No microwave in the room. Air conditioner was noisy. Room was large and comfortable. Housekeeping was great. A restaurant in hotel is advertised but no restaurant exists aside from the free breakfast area. The fitness room was nice. The pool was nice but needed cleaning and the pool area is very basic. Overall an average hotel.
Yuonne checked us in and we had a queen room and wanted a king and she was so kind to upgrade us. It is like people likeYuonne who makes our stay the best . We come once a month to stay at this great hotel because the staff like Yuonne is the reason why we keep coming back
フォートワースにあるステイブリッジ スイーツ フォース ワース ウエスト IHG ホテルは、2024年に改装されました。当施設はフォートワース駅(TRE)から約18kmの距離にあります。最寄の鉄道駅はフォートワース駅(TRE)、当施設から約18kmと、列車ご利用のお客様に便利な立地です。Game On Arena SportsやTemplo Tabernaculo De Dios、Garden Center at The Home Depotなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、フォートワースの当施設提供の駐車場をご利用いただけます。
We stayed at this hotel during the AAC basketball conference tournament. We only stayed 1 night on 3/11/23. We got there around 6 PM to check in. There was no one at the front desk. We said “Hello” a few times, knocked on the counter. We waited for about 5 minutes until an employee showed up to check us in. We dropped off our luggage and went to dinner. We returned to the hotel around 9-10 PM. By the time we got to bed we found out the mattress sags really bad. We put up with it for the night. The room is clean and spacious. Beware that there is no safe for your valuables/electronics. There is a curtain that separates the bed from the sofa area. It is solid blue vinyl. The curtain reminds me of hospital/rehab semi-private rooms where they have curtains for patients’ privacy. On Sunday morning at 10 AM the maid knocked on our door twice. We responded “Yes”. Before we could get to the door she used her key card and tried to enter the room. Good thing we used the interior lock so she couldn’t enter. There is a breakdown in the housekeeping process. Housekeeping normally does not come in to clean a room that is to be check out that day, not until a guest has checked out. We won’t be back.
My first time at this Courtyard Marriott. The staff couldn’t have been nicer or more professional. Mr. Lyons greeted me with a big smile and polite manner, he couldn’t have been more helpful. I enjoyed seeing that smile everyday he was there. The room was clean and spacious, The bed and pillows were the best! It was so comfy! Best sleep I’ve had in a while. All snuggled in the clean, comfy, cozy bed, with great pillows, the black out curtains closed and AC keeping the room cool in our 105 degree weather. The room had a refrigerator which was nice to have. The cleaning ladies did a great job and were so nice and helpful. I miss Mr Lyons smile and kindness. I would definitely stay again.
PPioneer17948243883I have been coming to this hotel multiple times over the last 6 weeks to visit a relative who is hospitalized. The accommodations are clean and comfortable, there's a nice complimentary breakfast every morning, the location is ideally located near some great restaurants, the Montgomery Street Antique Mall, and easy access to Harris Hospital. What _really_ makes this place great is the staff though. From Front Desk to Housekeeping to Maintenance to ”The Breakfast Ladies,” everyone seems to find genuine joy in helping their guests. Those smiles and welcomes and helpful attitudes make me feel like I'm one of the family. You can tell a lot about a place by the way the staff interacts with each other when they think nobody is looking...these are good folks who love each other and love serving their guests. My first experience kept me coming back, and now there is no place I'd rather stay.
We have stayed at this property many times over the last 8 years and all in all we really like it. Unfortunately, when we got up this morning (7am / 10/26/24), we woke up to water draining from the ceiling of the bathroom which made the toilet seat wet, the floor wet and the shower stall wet. We didn’t know the actual source of the water (shower above, toilet above or water line above). We called the front desk and told the person who answered the phone about the issue. Unfortunately, she didn’t seem concerned and but said she would call engineering. We didn’t feel comfortable using the bathroom because the source of the water was unknown so we asked if there was another room we could use to go to the bathroom and shower in. She said they were full and there weren’t any rooms. We waited about 10 minutes with no one arriving and called the front desk again. We asked when engineering would be up, asked to speak to a manager and asked for someone to come clean the bathroom so we could use it once it was fixed. We were told engineering just arrived to the hotel and would be up in 10-15 minutes, managers don’t arrive until 9 and received to input on house cleaning. As soon as I hung up the phone engineering knocked on the door. Cory (the engineer) came in and observed the leak and immediately asked if we wanted to get another room so we could shower. We told him the front desk said there were no rooms. Cory then told us, he would be right back with keys to a functional room we could use. We didn’t know if he would be successful so we packed up, got dressed (un-showered of course) and were about to leave the room when Cory showed back up with room keys to the unoccupied room across the hall. Cory said, “I’ve got you” and handed us the keys so we could take a shower in the room across the hall. In our opinion, Cory is the kind of person who should be in hospitality as a manager or higher. He reflected exactly what we’ve come to expect from Hilton personnel. Sadly the person at the front desk was completely opposite from that and didn’t seem to have any real concern about our situation. Thank you Cory, and thank you Hilton for hiring such a great person like Cory!
PpjshooterkbThe staff very friendly n kind and understanding we lost our home to a fire a neighbor started n they let us stay in parking lot until we can check in I do recommend the motel it's easy to get to n you got some restaurants around but they always greet you with smiles and address you with respect the one young man name Dev so sweet he really knows how to treat the guest ,the matience guy very cool ,this other guy tall guy can't remember his name but I had messed up on the app making the reservation n he took the time to helps us fix the reservation n get us in the room . we are leaving Texas for had nothing but bad luck here ,but if you come visit Fort Worth this is the place to stay. If you want to be entertained n you like to shoot guns go to shoot smart on Lancaster n the 820 freeway another amazing place it's all family oriented but thank you all to the staff n manger n matience n housekeepers thank you all for you amazing hospitality much love from Kimberly n my husband keep up the great work u do
The hotel room was horrendous, not safe and not fit for people to stay at. I don’t want other people making the same mistake of staying there…I tried complaining at the front desk but they wanted nothing to do with me. The front door to the room was hanging off the wall, connected only at the bottom, blinds and window didn’t work and both stuck closed, the fire alarm was hanging off the wall and didn't work with exposed electric cables, bathroom door was kicked in with a hole in it, the mirror was smashed, it smelt like something was decomposing and the window frames and walls were covered in mould. Next level bad!