ハモンドの人気ホテルを探す

We stayed at the Marriott Courtyard in Hammond Indiana from 9/29/23 to 10/3/23. We're loyal Marriott customers, but this stay didn't measure up to Courtyard's standards. (We realize that the hotel is in the middle of being redecorated, but our problems had nothing to do with that.) We checked in at midnight on Friday after a long flight delay. The bartender in the ”bistro” told us that breakfast would be served until 11am on Saturday. However, the next day they closed at 10am and we missed breakfast. Would it have killed him to consult some official listing of their hours, instead of just guessing? (However, many thanks to the guy who took pity on us on Saturday and got us some cereal and fruit and leftover coffee, even though they were officially closed.) Speaking of cereal, how is it right for a Courtyard to gradually run out of Kellogg's cereal over the course of a 4-night stay? The first morning there were only two boxes of non-sugary cereal, one (1) Raisin-Bran and one (1) Rice Krispies. We ate them. Then after that first day, it was all sugar-coated so we couldn't have any cereal. Over the following three days there were fewer and fewer little boxes on the shelf. Had they ordered too little? Was it somehow impossible to replenish their stock? On the first day there was fresh fruit in cups for sale. It was good. The following days the unsold cups were STILL in the fridge for sale, no longer fresh. Hello? You have to throw away the old fruit when it doesn't sell, and prepare fresh new fruit for your customers. Our room phone never worked at all. We asked at least twice. We understand that there may have been a good reason for it being out of order. But good customer service would have included a little note saying, ”So sorry, the phone can't be repaired because _____. Have a nice day!” instead of making us wonder if they were even trying to fix it. Likewise, on the first day the desk lamp didn't work. We had to ask twice and it finally worked on the third day. Why didn't they notice that the desk lamp and the phone weren't working and alert us before we checked in? The first day, we asked the cleaners for some extra coffee and hand soap for the sink, and also for hand lotion of which there was none. They said yes. However, not only didn't they give us any of this, they never serviced our room at all. The next day we specifically asked the desk clerk to get us coffee, and hand lotion and hand soap for the sink, but they only got us a small bottle of hand lotion. No coffee. We've never stayed in a nice hotel before that did not automatically stock the bathroom sink with hand soap and hand lotion. And coffee. The first day, there was no liquid soap in the dispenser in the shower. How is that even possible? The cleaners simply need to check the dispenser every day. That's the only reliable system for ensuring that the dispenser will not run out. The third day, although our room was serviced, the cleaners didn't replenish our coffee

ビジネスのため、このエリアにいる間、私はこのチョイスホテルズプロパティに立ち寄った。バイウェイブルワリーのすぐ隣にあることから、道路沿いの3つのマリオットプロパティ、オールニューホリデイインエクスプレス、ハンプトンなど、地域のほとんどのホテルに泊まったのでホテルを選びました。このホテルを選ぶ理由の一つは価格でした。この地域のホテルのほとんどは、その夜に非常に高かった。レビューもこのホテルにとってかなり良いように見えました。まずこのホテルは、道路から少し離れて、高速道路から少し離れた路地に隠れましたが、安全な場所に隠れているので、その1つ星です。また、スターバックス、JJフィッシュ、チキン、ウォルマート、カベラスから道路を挟んで2分離れています。私はこの巨大な財産に非常に簡単にチェックインし、予約したキングルームを手に入れました。チェックインはシームレスで、スタッフはとても素敵でした。私は鍵を手に入れて部屋に行きました。部屋自体は特筆すべきことは何もなく、かび臭い匂いが残っており、AC/ヒートユニットは少しうるさかったです。家具にはチップやデニスがいくつかあり、カーペットは古く見え、部屋自体はちょっとつまらない感じでした。私のバスルームはきれいで、とてもきれいだったので、プラスです。私は良い夜の睡眠をとりました。ジムは大丈夫で、誰も使っていません、それは近代化が必要です。クールなことは、ホテルの主な魅力であるプールのすぐそばにあります。実際にプールは利用していませんが、子供や大人でいっぱいでした。朝食はカロリーカウンターと放任する人には、複数のオプションが揃った節約のグレースでした。食べ物は新鮮で、準備が整っていて、朝食エリアのスタッフは注意深く、必要なときに食品ステーションを補充しました。利点 - ロケーション、価格、プールの欠点 - 疲れた側に少し、フェイスリフトが必要で、フィットネスセンターは大丈夫ですが、近代化、USBポートなし、プラグインする場所を見つけるのは難しいことができます。あとwifiは速くブレイジングしないで大丈夫でしたがサーフィンもしてメールも送れました。またここに泊まるのでしょうか?二度目のチャンスをあげるかもしれません。

Stayed at 3 Hamton Inns on a driving trip to Florida. This one did not live up to Hilton expecttaions. Starting with I never was offered my bottled water as a silver member. Then it got worse. We were notified last minute the pool was not in service. The water in the shower was at best tepid. Not hot. Wash cloths were see through. The breakfast with the exception of the oatmeal was terrible. Scrambled eggs with the texture of mashed potatos with no taste. Turkey sausage was like a brick. Out of orange juice, Didn't make a waffle so they might have been OK. Exhaust fan in shower didn't work. I expect more from Hilton. We stayed at 2 more Hamptons on the way and they were fine.

朝食を経営するデイマネージャーと男性はA+です。部屋は清潔で快適です。駐車場は安全です。隣のバイウェイブルーイングレストランは良いです。私は本当によく眠り、今朝降りてくるまで幸せでした。夜のマネージャーは眠りに落ち、ロビーラウンジチェアで完全にいびきをかいていました。ホテルの電話番号...に電話してみましたが、応答はありませんでした。完全な職務怠慢。安全で非専門的です。IHGに電話しました。彼らが何かをすることを願っています。訪問の残りの部分、ホテルや他のスタッフは非常に素晴らしかったので。

Great experience the staff is very helpful and responsive! Had a major problem in the kitchen sink and once notified it was addressed immediately! I've been hre for a few months and have developed a warm and friendly relationship with the staff from the housekeepers all the way to the manager. The same great courteous attitude is reflected all the way through! It's why I extended my stay, because they make me very comfortable!