Great big room, free breakfast (not powered eggs) and the entire place was very clean. Outstanding front desk manager - Tom. What a pleasant young man - fabulous personality, very professional and helpful. It's good to see someone who is happy at his/her job. Tom gave us a list of places where we could eat and directions. A really nice stay.
We love the Eden resort. Clean, beautiful decor great breakfast very nice suites. Indoor pool is really nice and hot tub is relaxing. We stayed 4 nights and extended a night. They really think of everything here. Lighting is perfect in the rooms. Kitchen in suites is nice. And Lancaster is a fun place.
Great hotel great find. While it may not be a 5-star luxury hotel it is a 5-star hotel. Never seen a hotel so clean and so quiet. The pool area was heated and clean with towels, the continental breakfast was a step above that. Everything is restocked hot and kept clean. Even the 24-hour coffee was actually hot all the time. We requested early room service because we had a wedding and they came through. The room was very clean, and the bed was comfortable we asked in advance for extra pillows and towels and they were on top of it. There was just nothing to complain about. I think it all started at check-in with the front office manager David Pugh, I do not often mention names but he deserves it. He was on top of everything and met all our needs. The Comfort Inn better hang on to him. All the staff that we dealt with were very kind and professional. The location is not bad either, there are restaurants close by along with a supermarket and Wawa. And many area attractions Also it is not that far of a ride to get into the heart of Lancaster. I would without hesitation stay here again if we needed to be in the area. Thank you Comfort Inn for this find.
We stayed here on our way home from Philadelphia because we wanted to go to Shady Maple Smorgasbord. It was just a few miles away. The front desk staff was very nice & personable. Had an accessible room which had a tub, shower chair, higher toilet, & grab bars all around tub & toilet. Very nice. Bed was comfortable. Their complimentary breakfast was good & very clean & well set up. Good variety & nice size room to eat in. My only complaint was no room with roll in shower which is so much easier with our mobility issues. In talking with front desk I found out there is only one accessible room in this inn of 69 rooms which to me is not acceptable. They r in middle of being bought out & were to have renovations done so it would be nice to have more accessible rooms added. We would definitely stay here again when in the area. No pool or hot tub but it was not deal breaker.
Amazing experience. Will definitely return. Staff was friendly, helpful and well trained. Berna is the GOAT 🐐 Pool and splash pad open. Plenty of seating. Kids' activities were fun. Room was clean and comfortable. Didn't even have to ask for Gumball 🔥
It looks nice but the planning and placement of things was not well thought out. We were moved to three different rooms when we arrived. The bathroom door in the first room wouldn't close at all. While checking the bathroom door in the second room, the door locked itself. At least in the third room the bathroom door worked but the toilet seat was for an elongated bowl and stuck out into the very limited floor space. In order to open the door while you were in the bathroom, you had to step into the shower. Ceiling tiles were not the right size so there were gaps and openings. Be sure to request each day if you want clean towels and your room refreshed. I didn't understand how we were supposed to reuse towels when there are no towel bars to hang them up on. The sink is very nice looking but the faucet is too big so the water splashes everywhere. The beds were comfortable and sheets were clean. We will probably think twice before staying here again.
Very good experience,hotel is VERY clean,quiet..the surrounding area is so quiet ane peaceful..the sound of the horse carriages and hoofs from the Amish are amazing and relaxing..its far from the sounds of the traffic on the busy roads..all you hear is the sounds of the night..its surrounded by farmland and not lit up buildings.. Peter and dee are awesome they are so nice and make sure your accommodations are satisfie.. You will not be disappointed.. And if you stay at the cherry lane motel you also get to meet lilly she is there awesome adorable dog...she is great..she comes to say hi...