KKathleen TrudelThis one has seen better days. A lot of maintenance issues that had gone unreported for a long time. Shower/bathtub would not drain at all. Washbasin was very slow. AC filter was in need of a good cleaning. A side door is supposed to be locked from the inside but stayed open and unsecured all night. This was just as expensive as a really well maintained Hilton Garden Inn hotel in Freeport. Your dog is welcome but it will cost you a 15$ fee. The breakfast was good and had options for a take out box. Location seemed very odd, and seems far from Bangor proper.
ゲゲストStayed two days, breakfast first day was fantastic. lots to choose from. Second day half the building had no power, breakfast side. they did the best they could until they could cook breakfast. We really enjoyed this place. Did our laundry, only one dryer was working made it hard for multiple people to do their laundry. People were great employees and the guest!
RRhondaThe room was very clean, comfortable and large
The key wouldn't work the 1st two times but the 3rd time was the charm
We were a bit disappointed that the pool was out of service but there were amenities close to the hotel that were convenient
Thanks for the good stay !
MMissThe older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
ゲゲストBreakfast was great. We had a little maintenance issue with the room but the maintenance staff came right up to resolve our issue. Front desk girl was very professional and courteous. She was on the phone with what sounded like a previous guest who was clearly complaining about something regarding the sales tax and a reservation with the previous private owner prior to Quality Inn taking over. She handled herself very well, calm professional and respectful even though the person on the other end of the line was not reciprocating those same qualities. She got off the phone and helped me with a great smile and very attentive to my questions. Great job!!