SSoumiaHôtel tout récent, quelques petits détails à travailler de nouveau, que l’hôtel a vraiment très bien pris en compte. Malheureusement un voyageur avant nous a fait laver ses vêtements qui était je pense infesté de punaises de lit. Nous avons eu donc le malheur d’en avoir une dans nos vêtements. Mais sinon l’hôtel est vraiment parfait le meilleur hôtel de Winter Haven j’espère que les prix ne changeront pas 😅
ゲゲストMy sister and I went to visit my aunt that has dementia. We were very impressed with the cleanness and the excellent customer service. The kitchen lady was awesome and complimented us and the front desk person called and set me up on the awards program. It was a wonderful experience. Thank all of the workers at the best western in winter haven.
MMrsPiconeStaff members we interacted with were all awesome! Extremely helpful, understanding folks who were willing to work with us about a room upgrade snafu that was totally MY fault.
Check-in/out was beyond simple. Rooms were very clean, with the exception of one tiny 'baby' roach found dead under the A/C unit of our first room, but at least that says pest control is done. Better to be seen dead than alive😌
My one complaint is probably the Wi-Fi. It's free for the 1st device (at light browsing speeds), but if you need anything speedier, expect to pay for it. We had a total of 4 devices and ended up coming out of pocket for the unlimited package to accommodate simultaneous HD streaming and mobile gaming. At one point, had to call Wi-Fi tech support and they answered at 1:30a local time, fixed the issue, and even made good on the courtesy follow-up call. Well done!
Didn't get around to using the laundry facilities, so can't speak to that amenity, but we were so impressed with our stay, we'll definitely be returning.