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The staff was pretty helpful, especially Chris, the bartender. He was friendly and professional and a good bartender. The only problem with the lounge was that the management closes it if Chris is not available!! Not so great to offer a lounge and not have it open! But then for 125 rooms, there was only ONE ice machine on the first floor and only ONE very old Microwave per floor. No microwaves or refrigerators in the rooms. The MW on our floor was broken so we had to go to another floor where we found one situated on a table on an unfinished concrete floor. (looks like the carpeting had been removed.) We were not offered the Welcoming Beverage (Have no clue what it was) and were charged $25/day for it and other 'amenities' that included parking, wifi, water, coffee---all items that are included in the nightly fee of other hotels in which we have stayed. The exterior was a pleasant look as was the lobby..which is why we selected this hotel. But the sofas in the lobby were quite worn around the edges. Copious stains on the carpeting in the hallways as well as seams fraying in at least in one hall. No breakfast was included because, according to the front desk help, the restaurant had been being remodeled for 5 years! Another staff person said she didn't know if it would ever be open and yet another said it would be done in a year. Really? you could remodel an entire hotel in a year. Watch your charges...our confirmation said that if we stayed 3 nights we would get a 15% discount. We stayed 3 nights and received No discount and honestly the final bill was higher than the confirmed price.(Yes, even after removing the lounge charges. )We learned to take the confirmation email with us next time!

Everything was great, but if we needed towels or coffee, creamers or anything, we had to call the front desk to go get them

価格は4-5年前から倍以上になりました!シャトルサービスは利用できません。ヒルトンは部屋を維持するためにスタッフを雇う必要があります!彼らはそれが適切な作業順序にあることを確認するためにすべてをチェックする責任がない清掃スタッフとは別にする必要があります!ヒルトンは彼らの宿泊施設の質で知られていた。他の「リゾート休暇先」(ウィンダム)を蓄積した後に作成された「アップグレード」は表面的(高価な床、タイル、入り口の魅力)ですが、メンテナンスが足りないです!彼らはヨーロッパ、アジア、その他の海外の不動産の目的地を誇っていますが、アメリカではもっと多くの不動産に焦点を当てる必要があります。

Great place to stay. Conveniently located, amazing room, & wonderful cook to order breakfast! The staff were very accommodating & helpful! Our room was spacious & able to be kept cool & was very clean! Loved our room & private patio. I would definitely recommend Pas Palomas as a wonderful place to stay!

私たちの面倒を見てくれた前席のエスターに心から感謝します。私たちはレイトチェックインだったので、最初は記念日の滞在のために標準以下の部屋に入れられました。しかし、エステルは私たちの状況に共感し、すぐに部屋を移動するように働きました。彼女は私たちのリクエストに丁寧に対応し、翌朝、素敵な部屋へのスムーズな移行を保証するために熱心に働きました。チェックアウト日、 フロントのコナーもフレンドリーで、ここの時間に本当に興味を持っていました。 係員もまた非常にフレンドリーで歓迎してくれました。 私たちの経験を楽しいものにしてくれたエルドラドのスタッフに感謝します！ 心から ジェニファー＆ジェイソンウェッブ