ハンプトン イン クリーブランド - ダウンタウン(Hampton Inn Cleveland-Downtown)

It was great! Within walking distance to all our activities. The parking was a little steep at 39$ for the night plus tipping. But the hotel was clean. Staff were friendly. Would definately stay here again.

Nice room. Comfy bed. Good breakfast. Nice staff. Would definitely stay here again. 10 min. Walk to rock n roll hall of fame. Lots of eating places to walk to. Just wish the valet wasn't so pricey. Didn't use the in and out so just sat there for 2 nights. Should be cheaper for that. Overall a great place to stay.

服務很熱情，離rocket球場走路10分鐘左右很方便。酒店停車太貴，我停到離酒店步行6分鐘的停車場一晚上才3刀。晚上回酒店，進大堂的門要刷卡入內，這點很有安全感。我住的房間窗户正對教堂，早上一早會有定時的鐘聲，要睡懶覺會有店影響。酒店大堂提供24小時的咖啡。

我們因爲搭火車來克里夫蘭。抵達時間尚早。本想說暫時寄放行李。下午再Check in.結果櫃臺直接給我們入住，還早餐接待。超乎想像的服務。真是太貼心。 飯店位置絕佳。在Cleveland downtown,幾乎一天徒步就走完八大景點。對面就是大教堂。走10分鐘就到搖滾民人堂 早餐廳經理服務超好。隨伺在側。缺什麼馬上補什麼。感覺每位住客精神飽滿的出門。

地理位置優越

This hotel is close to downtown and makes it very convenient to travel about the city for events and activities! The staff here is incredible and very kind. Better than the average hotel breakfast nowadays. Real yummy food that’s actually made fresh was great to enjoy.

Close to everything downtown Cleveland Valet parking made trip very easy! Beds comfy/clean! Free breakfast good w/many options

I have stayed at Hampton Inn in various cities for years. This stay however I was very disappointed. First this was my wife’s birthday and I booked this for my Queen. I only wish we would have gotten there earlier because I would have cancelled my reservation. First: the front desk clerks was very professional and courteous. Second: Had i known the hotel was undergoing remodeling and we were celebrating my wife’s birthday, i would not have considered it. It was cold, dirty and unprofessional appearance. I have seen lower grade hotels appearance much more professional. I am seeking a refund based on my experience and our disappoin**ent!!!!

We reserved a king bed. When we arrived they could not give us this. We got a room with 2 queen beds. We normally sleep in a king bed. We should have at the minimum been notified prior to check in that we could not be accommodated with this.